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About this job

Tasks * Manage and maintain executives' schedules

* Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software

* Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution

* Open, sort, and distribute incoming correspondence, including faxes and email

* File and retrieve corporate documents, records, and reports

* Prepare responses to correspondence containing routine inquiries

Knowledge * Clerical: Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology

* English Language: Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar

* Customer and Personal Service: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction