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About this job

Smashburger Job Descriptions

At Smashburger, we believe burgers done right make people happy. We also believe you should have a bold, remarkable, memorable career in life. When you join Smashburger, you become part of a team that lives by honesty, integrity, and team work. Our team members have a passion for serving the best-tasting burger around!

Our team members provide SMASHING guest experiences by demonstrating our HIGH FIVE VALUES:

 

1.         Excite and Delight: Smile, impress and look after our guests with every visit

2.         Perfect Food: Delivering the best tasting burger and our SMASHING sides

3.         Pride in Place: Keep our restaurant and restrooms clean at all times

4.         It Starts With Me: Choose your attitude, be accountable and have fun!

5.         Do Well, Do Good: Volunteer and support your community

 

In this hourly position, we look for people with a passion for serving quality food, having fun at work, and delivering amazing guest service. Energy, enthusiasm and fun is what Smashburger is all about!

 

Our Smashburger Cook is responsible for maintaining outstanding guest service as per Smashburger standards, processing orders quickly, accurately and efficiently.

SMASHING Cook Responsibilities:

 

  • Ensure that each guest receives outstanding service by providing a SMASHTASTIC environment while processing orders quickly, timely and efficiently
  • Prepares and cooks food according to Smashburger prep, menu and recipe standards
  • Maintain an awareness of all menu items
  • Check orders for accuracy and portion control
  • Maintain cleanliness of floors and counters at all times
  • Foster a safe work environment by following safety guidelines
  • Follow all guidelines and procedures as outlined by Smashburger
  • Complete any other tasks assigned from time to time by the management team

                             

SMASHING Skill Requirements:

 

  • Ability to communicate effectively with team members and guests
  • Ability to multi-task in a fast paced environment
  • Ability to read orders and operate KDS (Kitchen Display System)
  • Ability to learn how to operate all equipment necessary to perform the job

 

Smashburger Requirements:   

 

  • Physical ability to stand for extended periods and to move and handle boxes of food and supplies which entails lifting up to 50 lbs.
  • Ability to work in high temperature
  • Ability to work various hours/days, including nights, weekends, and holidays, as needed

 

Our Smashburger (Guest Service Expert) Cashier is responsible for maintaining outstanding guest service as per Smashburger standards and processing sales quickly, accurately and efficiently.

SMASHING GSE Responsibilities:

  • Ensure that each guest receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every guest, maintaining outstanding standards, solid product knowledge and all other aspects of guest service
  • Greet and acknowledge every guest with a smile 
  • Be aware of all menu items - make suggestions, answer questions
  • Process POS transactions and accurately follow cash handling procedures
  • Keep floors, counters, dining area and restroom clean at all times
  • Deliver food to the guest with a smile and your name
  • Perform table touches to assure guests have everything they need (refills, condiments, etc) and that their experience has been exceptional
  • Foster a safe work environment by following safety guidelines
  • Follow all policies and procedures as outlined by Smashburger
  • Complete any other tasks assigned time to time by the management team

SMASHING Skills:

  • Ability to process information through POS system
  • Ability to communicate with team members and guests
  • Ability to read, count, and write to accurately complete all documentation and process payment transactions
  • Ability to operate all equipment necessary to perform the job

Smashburger Requirements:   

  • Physical ability to stand for extended periods and to move and handle boxes of food and supplies which entails lifting up to 50 lbs.
  • Ability to work various hours/days, including nights, weekends, and holidays, as needed