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Technician/Repair
•30 days ago
| Hours | Full-time |
|---|---|
| Location | 1113 Murfreesboro Road Suite 404 Franklin, TN Franklin, Tennessee |
About this job
Job Responsibilities:
Diagnose technical issues, repair computer and mobile devices, maintain effective workflow, work with customers to assess needs.
Job Duties:
- Provides onsite and in-shop Apple laptop or desktop computer / server repair
- Mobile device repair (iPhone's, iPad's, etc)
- Setup Macs and mobile devices
- Possesses In depth Mac OSX and iOS systems
- Uses specific tools to diagnose issues, make recommendations for repair or replacement to customers and test any new parts that are installed.
- Uses problem-solving and people skills to ensure swift resolutions to technical problems.
- Provides accurate timelines for repairs and upgrades.
- Tests, troubleshoots, and diagnoses computer hardware failures.
- Replaces and/or repairs faulty components.
- Contributes to team effort by taking on additional tasks as needed.
- Ability to lift 15-20 lbs consistently
Skills and Qualifications:
Knowledge of laptops, computer, tablets and/or Apple Products, Technical Acumen, Listening, Customer Service, Flexibility, Problem Solving Skills, Product Knowledge, People Skills, Energy Level, Dependability, General Math Skills, Verbal Communication, High School Diploma Required, Technical School a Plus.