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in Peoria, AZ

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Hours Full-time
Location 8417 W Peoria Ave
Peoria, Arizona

About this job

A+ Certification or prior experience (Good to have Not Necessary)

Must be Self-Motivated and able to follow up and effectively

High energy personality with Great customer service skills (face to face customer support)

Demonstrates good business work ethics & organizational skills

Demonstrates good writing & communication skills

 

Experience:

Entry Level to Experienced PC repair skills

Excellent troubleshooting & diagnostic abilities (hardware & software issues)

Strong knowledge of building & assembly of computers

Laptop repair skills

Strong virus removal skills (manual removal from registry & software scans)

Computer peripheral knowledge

Obtain & Installation of hardware drivers (motherboard, video, sound, NIC, etc.)

Microsoft operating systems (XP, Vista, Win 7 (pro), Win 8, Win 8.1 (pro) (Win 10 & Pro)

Office Product knowledge (2003, 2007, 2010, 2013)(Office 365)

Must keep current with new technology & hardware (CPU, Graphics card, motherboard, USB3.0, etc.)

Able to speak to customers in terms they can understand and to provide support & tutorials

Knowledge of routers, modems, wireless printers / routers

Basic home networking skills (modem, router programming, share printers, etc.)

Wireless network setups

Data transfer & Data recovery

Anti-Virus software knowledge

Linux experience helpful

Previous sales / Customer service experience helpful

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