Ops Senior Clerk

Previous applicants do not need to re-apply. We request that all applications be completed with People First - no faxed or mailed applications to the agency. Experience, education and/or training used to meet the minimum qualifications and in response to the qualifying questions must be verifiable through information contained in your application. When completing the online application, all gaps of employment or education greater than 90 days starting from high school must be explained (approximate date, month and year) identifying company name or if unemployed. Incomplete applications will not be considered. It is unacceptable to use the statement "See resume" in place of work history. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. **NOTE: All responses provided to the qualifying questions for this vacancy advertisement must be verifiable on your State of Florida, Employment Application. ** This position requires a security background check and/or drug screening and participation in direct deposit. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility. Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days. The selected applicant will be required to provide personal contact information and keep this information current in the Department's emergency responder management system. 7 Tips for Preparing Effective State Applications -- Seven Tips for Preparing Effective State Applications Click on link to learn how to prepare your State of Florida employment application to showcase your knowledge, skills, abilities, and experience. KNOWLEDGE, SKILLS AND ABILITIES, INCLUDING UTILIZATION OF EQUIPMENT REQUIRED FOR THE POSITION: Knowledge of general office procedures and practices. Knowledge of correct grammar usage. Knowledge of basic arithmetic. Ability to prepare reports and correspondence. Ability to plan, organize and coordinate work activities. Ability to develop and implement office procedures. Ability to follow instructions. Ability to review data for accuracy and completeness. Ability to perform basic arithmetical calculations. Ability to communicate effectively. Ability to establish and maintain effective working relationships with others. Duties and Responsibilities: The incumbent is part of a global public health organization and is expected to support the Florida Department of Health in Pasco County in its mission to protect, promote and improve the health of all people in Florida through integrated state, county and community efforts and its vision to be the Healthiest State in the Nation. Furthermore the incumbent is expected to incorporate the agency values of Innovation, Collaboration, Accountability, Responsiveness and Excellence in all aspects of their work. 70% Greets clients for all Family Health Services clinics in person and via telephone in a pleasant efficient manner. Takes inter-office messages for staff members, messages from clients for nurses to return call, and requests for prescription renewals. Pulls charts when warranted. Reviews clients' charts for next day's clinic for necessary paperwork and completeness. Prepares new client charts when necessary. Prepares CSR, and all necessary paperwork on walk-in clients. Rotates positions at the front desk at the immediate supervisor's discretion. Operates computer, printer, copying machines and telephone with accuracy. Maintains necessary files and records. 5% Sorts incoming mail for FHS. Organize records, filing systems and inventories. Employee will be crossed train to do client check-in, registration, and eligibility determination. 5% Interviews applicants to determine types of services needed. Schedules appointments for all clinics and cancels and reschedules as necessary. Refers applicants to various related agencies for assistance. Registers and updates clients financial eligibility when necessary. 5% Participates with the clerical and nursing staff to share information, to evaluate and improve services to ensure quality assurance. Uses appropriate use of lines of authority along with timely communication with line staff, both informally and through periodic staff meetings. 15% Performs other related duties as required. Will serve as an information custodian in the NPR clinic office. If eligible, translation services will be provided to clients and in-house staff. Adheres to security and confidentiality policies and procedures of the Pasco County Health Department. OCCUPATION PROFILE JOB FAMILY: OFFICE AND ADMINISTRATIVE SUPPORTOCCUPATIONAL GROUP: OFFICE AND ADMINISTRATIVE SUPPORTOCCUPATION:OFFICE CLERKS, GENERAL43-9061BROADBAND LEVELS: Level 1 Pay Band 001 Level 2 Pay Band 003DESCRIPTION:This is work performing duties too varied and diverse to be classified in any specific office clerical occupation, requiring basic knowledge of office management systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones,bookkeeping, typing or computer processing, stenography, office machine operation, filing and/or determining program eligibility.Some positions in this occupation may be responsible for coordinating work and supervising employees.EXAMPLES OF WORK: Supervises employees by assigning work, reviewing progress and assessing performance.Compiles, copies, sorts, and files records of office activities, business transactions, and other activities.Computes, records, and proofreads data and other information.Operates office machines.Completes and mails documents.Stuffs envelopes and addresses, stamps, sorts, and distributes mail, packages, and other materials.Scans and Indexes files.Composes and types letters and other correspondence.Orders materials, supplies, and services, and completes records and reports.Answers telephone, responds to requests, delivers messages, and runs errands.Reviews files, records, and other documents to obtain information to respond to requests.Completes work schedules and arranges appointments.Collects, counts, and disburses money,completes banking transactions, and processes payroll.Communicates with customers, employees, and other individuals.Maintains logs and inventories and prepares related reports.Provides basic information to clients.Determines program eligibility and provides program benefits to clients.Inputs and retrieves program specific information and/or prints program documents.Assigns and reviews work or other employees and trains as required. EXAMPLES OF JOB CHARACTERISTICS: Documenting/Recording Information Entering, transcribing,recording, storing, or maintaining information in either written form or by electronic/magnetic recording. Processing Information Compiling, coding, categorizing,calculating, tabulating, auditing, verifying, or processing information or data. Communicating With Persons Outside Of the Organization Communicating with persons outside the organization, representing the organization to customers, the public,government, and other external sources. This information can be exchanged face-to-face, in writing, or via telephone/electronic transfer. Performing Administrative Activities Approving requests, handling paperwork,and performing day-to-day administrative tasks Getting Information Needed to do the Job Observing, receiving, and otherwise obtaining information from all relevant sources. Interacting With Computers Controlling computer functions by using programs, setting up functions, writing software, or otherwise communicating with computer systems. Communicating With Other Workers Providing information to supervisors,fellow workers, and subordinates. This information can be exchanged face-to-face, in writing, or via telephone/electronic transfer. Establishing and Maintaining Relationships Developing constructive and cooperative working relationships with others. Handling and Moving Objects Using one's own hands and arms in handling, installing, forming, positioning, and moving materials, or in manipulating things, including the use of keyboards. Evaluating Information Against Standards Evaluating information against a set of standards and verifying that it is correct.