The job below is no longer available.
You might also like
in Denver, CO
$33.61 - $50.43Verified per hour Denver Health • 17d agoExcellent pay Urgently hiring 5 mi Use left and right arrow keys to navigate- $34.00 - $55.53
Verified per hour Denver Health • 17d agoGood pay Urgently hiring 5 mi Use left and right arrow keys to navigate 
$27est. per hour Oakley Trucking • 20h agoJust posted Urgently hiring 6.3 mi Use left and right arrow keys to navigate- $27
est. per hour Oakley Trucking • 8h agoJust posted Urgently hiring 6.3 mi Use left and right arrow keys to navigate 
$23.00Verified per hour E. A. Sween Company • 15h agoExcellent pay Urgently hiring 6.6 mi Use left and right arrow keys to navigate
PBX Operator
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Denver, CO Denver, Colorado |
About this job
Located in central Denver's historic Washington Park residential neighborhood, associates at Porter Adventist Hospital enjoy beautiful surroundings, leading technology, outstanding leadership and easy access to everything great central Denver has to offer. As a full-service Magnet designated, 368-bed acute-care referral center specializing in cancer care, joint replacement, spinal care, advanced robotic surgery and organ transplantation, Porter Adventist Hospital treats some of the region's most complex medical cases and surgery patients. Our Heart and Vascular Institute is the first and only program in Colorado to receive full Heart Failure Accreditation status from the Society of Cardiovascular Patient Care. We have also received numerous awards and honors including: The Healthgrades Patient Safety Excellence Award (2014); top 50th orthopedic program ranking by U.S. News & World Report with high performing honors in eight specialties (2014); an "A" rating from the Leapfrog Group for Patient Safety (2014), as well as many others. The Porter tradition of blending science and spirit began more than 75 years ago by Denver businessman Henry Porter with his generous donation after he experienced care at a Seventh Day Adventist Facility in CA and sought to bring that same philosophy of care to Denver. If you are ready for a career where the work you do truly transcends the walls of a hospital, we invite you to learn more at: http://www.porterhospital.org/
Job Description/Job Posting ID: 81936
Recruiter Contact: Stephanie Angellotto (StephanieAngellotto@Centura.org)
Clinic/Department: 8731 PAH TELECOMMUNICATIONS
Hospital: PORTER ADVENTIST HOSPITAL
Schedule: Part Time
Shift: Days
PURPOSE
Operates a switchboard or telephone console to route incoming calls and place outgoing calls. Knowledge of commonly used terminology, concepts, practices, and procedures within the hospital. Monitors and initiates protocols for life safety alarms. Follows pre-established guidelines to perform job functions.
EDUCATION AND EXPERIENCE REQUIRED
MINIMUM EDUCATION / CREDENTIALS / LICENSE REQUIRED:
High school graduate or equivalent.
MINIMUM EXPERIENCE REQUIRED:
1-3 years previous high volume telephone experience. 1-3 years previous customer service experience
ESSENTIAL JOB FUNCTIONS
BEHAVIORS
Phone Center
Process
* Demonstrates the appropriate greeting when answering the telephone identifying the department and self to internal customers and correctly identifying facility name to external customers.
* Over head paging including all emergency over head paging according to proper procedure.
* Demonstrates that you pleasantly answer and accurately transfer all calls in a timely and confidential manner
* Consistently monitors and timely and accurately responds to all alarms by following proper procedures
* Implementing emergency procedures accurately and efficiently, documenting on an incident report all events that do not comply with the proper procedure.
* Demonstrate the ability to provide general information using available resources.
* Contribute to the accuracy of departmental directories and the on call resources.
Additional Phone Center
Responsibilities
* Alphabetizing incoming transcription reports in a timely and confidential manner
* Processing all medical records for physicians and delivering reports to physician offices in a confidential manner
* Other duties as assigned.
Organization and Prioritizing skills
* Utilizes all work time productively and efficiently without direct supervision.
* Contributes to the cohesiveness of the department by identifying problems, participating in their resolution
Demonstrates the ability to organize daily tasks and maintain priorities to fulfill department need while streamlining patient flow
Annual Spring Thaw
Attending annual Spring Thaw and testing on all required courses; including but not limited to: Fire, Electrical, Back Safety, Emergency Preparedness, Infection Control and T.B. Test, Integrity training.
Customer Service
Participate in educational in-services on customer service and SHARE updates and utilizing them on the job.
Telephone Skills
Participate in educational in-services on telephone skills and using them to enhance customer satisfaction on the job.
Training and Education Manual
Review and understand the education manual of current dept. policies and procedure assuring that all procedures can be followed accurately.
Important notification to applicants as of Nov. 20, 2014: Effective Jan. 1, 2015, Centura Health will no longer hire tobacco users in Colorado and Kansas. The change to our policy does not apply to associates hired on or before Dec. 31, 2014. Centura Health is an Equal Opportunity Employer, M/F/D/V.
Job Description/Job Posting ID: 81936
Recruiter Contact: Stephanie Angellotto (StephanieAngellotto@Centura.org)
Clinic/Department: 8731 PAH TELECOMMUNICATIONS
Hospital: PORTER ADVENTIST HOSPITAL
Schedule: Part Time
Shift: Days
PURPOSE
Operates a switchboard or telephone console to route incoming calls and place outgoing calls. Knowledge of commonly used terminology, concepts, practices, and procedures within the hospital. Monitors and initiates protocols for life safety alarms. Follows pre-established guidelines to perform job functions.
EDUCATION AND EXPERIENCE REQUIRED
MINIMUM EDUCATION / CREDENTIALS / LICENSE REQUIRED:
High school graduate or equivalent.
MINIMUM EXPERIENCE REQUIRED:
1-3 years previous high volume telephone experience. 1-3 years previous customer service experience
ESSENTIAL JOB FUNCTIONS
BEHAVIORS
Phone Center
Process
* Demonstrates the appropriate greeting when answering the telephone identifying the department and self to internal customers and correctly identifying facility name to external customers.
* Over head paging including all emergency over head paging according to proper procedure.
* Demonstrates that you pleasantly answer and accurately transfer all calls in a timely and confidential manner
* Consistently monitors and timely and accurately responds to all alarms by following proper procedures
* Implementing emergency procedures accurately and efficiently, documenting on an incident report all events that do not comply with the proper procedure.
* Demonstrate the ability to provide general information using available resources.
* Contribute to the accuracy of departmental directories and the on call resources.
Additional Phone Center
Responsibilities
* Alphabetizing incoming transcription reports in a timely and confidential manner
* Processing all medical records for physicians and delivering reports to physician offices in a confidential manner
* Other duties as assigned.
Organization and Prioritizing skills
* Utilizes all work time productively and efficiently without direct supervision.
* Contributes to the cohesiveness of the department by identifying problems, participating in their resolution
Demonstrates the ability to organize daily tasks and maintain priorities to fulfill department need while streamlining patient flow
Annual Spring Thaw
Attending annual Spring Thaw and testing on all required courses; including but not limited to: Fire, Electrical, Back Safety, Emergency Preparedness, Infection Control and T.B. Test, Integrity training.
Customer Service
Participate in educational in-services on customer service and SHARE updates and utilizing them on the job.
Telephone Skills
Participate in educational in-services on telephone skills and using them to enhance customer satisfaction on the job.
Training and Education Manual
Review and understand the education manual of current dept. policies and procedure assuring that all procedures can be followed accurately.
Important notification to applicants as of Nov. 20, 2014: Effective Jan. 1, 2015, Centura Health will no longer hire tobacco users in Colorado and Kansas. The change to our policy does not apply to associates hired on or before Dec. 31, 2014. Centura Health is an Equal Opportunity Employer, M/F/D/V.
Your Privacy Choices