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in Beavercreek, OH

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Hours Full-time, Part-time
Location 2460 N Fairfield Rd
Beavercreek, Ohio

About this job

Host/HosteSS/Cashier

SUMMARY

Greet and seat guests promptly. cheerfully and courteously. Take guest remittance as required and make every effort to ensure the quality of the guest's dining expen'ence.

ESSENTIAL DUTIES AND RESPONSIBILITIES These include the following:

Develop and maintain professional functional working relationships with lHOP Team Members and guests.

Greet guests as they enter the restaurant (within 30 seconds) and seat them as soon as a table is available.

Rotate station seating to ensure the quality of guest service.

May handle guest complaints. inquire about the quality of the dining expen‘ence, thank guests and invite them to return.

Handle cash in an accurate and responsible manner.

Take register readings, make inten'm cash reports, count cash register receipts and make frequent cash drops according to Company cash-control policies.

Answer the telephone take. messages and take and complete all To Go orders. Maintain‘ guest checks in numen’cal order.

Maintain a waiting list as necessary.

Check restrooms every 30 minutes to ensure proper stock levels and cleanliness.

Clear. clean and reset tables and clean chairs. booths and floors after guests leave.

Perform cleaning duties according to posted cleam‘ng charts.

Comply with lHOP uniform and appearance standards per lHOP SOP guidelines.

Perform other assignments or tasks as assigned by the General Manager. Assistant Manager or acting supervisor.

Requirements

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge. skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE
No prior expen'ence or traim'ng required.

LANGUAGE SKILLS

Ability to read and comprehend instructions, correspondence and memos. Ability to wn'te simple correspondence. Ability to read and speak English to understand guest checks, instructions, warning and safety labels and communicate with others.

MATHEMATICAL SKlLLS

Ability to add, subtract. multiply and divide in all units of measure using whole numbers. common fractions. and decimals.

REASONING ABtLlTY

Ability to apply common sense understanding to carry out instructions fumished in written. oral or diagram form. Ability to deal with problems involving several concrete van'ables in
standardized situations.

OTHER SKILLS AND ABILITIES
Successfully complete lHOP training course work as assigned.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations

may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job. the Team Member regularly is required to stand. walk and

talk or hear. The Team Member frequently is required to use hands to finger. handle or feel objects. tools or controls. The Team Member occasionally is required to stoop. kneel. crouch or crawl. The Team Member occasionally must lift and/or move up to 25 pounds.

WORK ENVIRONMENT

The work environment characten'stics descn'bed here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job. the Team Member occasionally 1's exposed to fumes or airborne particles. The noise level in the work environment is usually moderate.