Inside Sales Associate - Floater - Full-time

Position Of Inside Sales Associate REPORTS TO: COMMUNITY MANAGER The purpose of this job description is to communicate the responsibilities and duties associated with the position of INSIDE SALES ASSOCIATE. While the following information should be considered a comprehensive description of this position, it should also be noted that some responsibilities and duties might not be specifically addressed and that this Job Description may be modified at any time. Every person is expected to perform any reasonable task or request that is consistent with fulfilling company objectives. It is imperative that you review closely these duties, skills and physical requirements and that you understand that by signing the Job Description Acknowledgment, you are verifying that you can perform all the duties, have the skills and possess the physical abilities necessary to perform the job as described. JOB BRIEF: Non-exempt/hourly - eligible for overtime. The INSIDE SALES ASSOCIATE is the property's sales representative whose primary duties are to greet prospects, to present professionally the features and benefits of their assigned community and properly secure lease agreements from qualified persons. An INSIDE SALES ASSOCIATE is very service oriented and strives to make current residents feel welcome and comfortable in their community. The INSIDE SALES ASSOCIATE will contact a person of authority should any situation warrant an action or decision not included in his or her duties and responsibilities. QUALIFICATIONS High school education or equivalent is required. Position requires good leasing and closing skills, and the person must be able to type 30 WPM and be organized. Position prefers at least one-year experience in property management leasing. Work Hours: 20-40 hours per week depending on whether a full or part-time Associate. Associate will be required to work a flexible work week Minimum attendance will be 40 hours per week as scheduled by Community Manager which will include weekend hours. Overtime may be scheduled as necessary by Community Manager. DUTIES AND RESPONSIBILITIES ? Conducts all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments. Marketing/Leasing ? Maintains a professional, yet friendly, atmosphere in the leasing office and other areas where prospective residents and residents meet. ? Inspects models and "market ready" vacancies daily to ensure cleanliness. ? Answers incoming phone calls and handles each call accordingly, whether it is a prospect call, irate resident, service request, etc. Transfers calls to the Community Manager when appropriate. ? Greets prospective residents, qualifies, determines needs and preferences; professionally presents community and specific apartments while communicating features and benefits. ? Maintains a Leasing Portfolio which includes community specific information complete with brochures and information on all major competition and locations of area/market amenities. Administrative ? Correctly completes all lease applications, assists with application verification and notifies prospective residents of results. Typing of miscellaneous resident communication as needed. ? Completes all lease paperwork including related addenda and accepts rents and deposits. ? Completes Guest Card information form on all prospects, sends thank-you notes and performs follow-up. ? Physically inspects property when on grounds, picks up litter and reports any service needs to maintenance staff. Inspects move-outs and vacancies. ? Inventories office supplies on periodic basis. Reports needs to Community Manager. ? Organizes and files appropriate reports, leases and paperwork. ? Attends company meetings when requested. ? Assists Community Manager in preparation of daily and weekly reports, resident communications, move-out inventory, market surveys, etc.