Assistant Manager - Full-time / Part-time

POSITION OVERVIEW

We're looking for a capable assistant manager to join our team.  The assistant manager will manage the overall operation of the store.  Ensures company standards are met and ensures store Associates comply with policies and procedures.  Develops and ensures compliance with company policies and procedures. Upholds and executes the vision and mission of the Owner and assist others in doing the same.

CULTURAL QUALIFICATIONS

• Humble - We are modest, respectful and never arrogant, despite our success. Our satisfaction comes from consistent performance and service.
• Receptive - We strive for diversity and are open to different and better ways of thinking and doing.
• Confident - We are certain we can achieve our goals; we rely on each other, our strategies and ourselves.
• Wise - We aspire to do what is just and right; for our business, Associates, guests, community, and environment.
• Dedicated - We are committed to success and work hard to achieve our goals.

ESSENTIAL JOB FUNCTIONS

• Cash Handling (bank deposits, safe deposits, etc.) is accountable for all funds.
• Scheduling of Associates effectively and efficiently.
• Controls store operational cost (food, labor, etc.).
• Maintain adequate inventory levels.
• Ensures all Associates adhere to all company standards, policies and procedures.
• Coordinates and communicates assignments throughout shift.
• Coordinates training, coaching and development of newly hired Associates.
• Ensures all Associates adhere to meal and break periods.
• Taste product to ensure quality standards are met.
• Is the "role-model" for outstanding customer service and overall Associate standards.
• Ensures cleanliness, health, security and safety standards are maintained at all times.
• Maintains building, machines and store operating equipment and schedules preventive maintenance.
• Conducts Associate meetings as needed.
• Maintains a cooperative and interactive relationship with the Owner.
• Provides counseling, coaching, discipline and mentoring to Associates as warranted.
• Other job-related activities as requested.

CORE COMPETENCIES

• Ability to problem solve quickly and effectively.
• Effective customer service skills delivered with a friendly disposition.
• Ability to communicate clearly and concisely.
• Ability to actively listen and address Associates' concerns, comments and/or issues.
• Ability to lead others in always upholding company standards.
• Knowledge of staffing, scheduling and inventory processes.
• Internally motivated and able to motivate others.
• Ability to act independently and effectively.

OTHER REQUIREMENTS (LICENSES/CERTIFICATIONS)

• Some restaurant, fast food, quick serve, or equivalent experience.
• Proficient with MS Office Word and Excel programs.
• ServSafe or equivalent certification.