Regulatory Risk Manager

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients.

Citi's Mission and Value Proposition explains what we do and Citi Leadership Standards explain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clients' and the public's trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve. Our Leadership Standards is a common set of skills and expected behaviors that illustrate how our employees should work every day to be successful and strengthens our ability to execute against our strategic priorities.

Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop to are widely available to all.

Citigroup's Retail Risk - Finance & Risk Infrastructure (R-FRI) team is responsible for driving the transformation of strategic retail risk management solutions across Global Consumer Bank, Private Bank and Commercial Bank, through deployments of standardized, common, global business processes, data, systems and quantitative solutions that can be leveraged and executed across geographies, products, and markets to:

efficiently meet regulatory requirements for Comprehensive Capital Analysis and Review (CCAR), Retail Basel, Stress Loss Testing and various agency submissions,

deliver world class risk analytic capabilities within Global Consumer Bank's "Go To Common" framework,

ensure risk leaders and professionals have access to leading edge, easy to use, and accurate MIS, and achieve progress towards "Strong" Risk management.

Reporting to the R-FRI Delivery Program Governance Lead, the Governance Analyst will manage strategic initiatives and regulatory deliverables. He/she will partner with global retail risk leaders, regional and country risk heads, and consumer & enterprise O&T teams to oversee the definition of standard business processes and technology solution components, and their adoption by 2000 retail risk management practitioners across 40 countries.

Governance Analysts will be periodically assigned to manage specific delivery programs, each entailing different aspects of R-FRI's governance mandate.

R-FRI Delivery Programs:

Retail Risk Modeling & Analytics & Core Data Quality

This area includes applications and/or application components pertaining to model development, execution and validation, and systematized model inventories and documentation libraries. Core data quality tools are also managed under this function.

Retail Basel & Consumer Risk Reporting/MIS Tools

This area includes applications and/or application components relating to Retail Basel, Consumer Risk MIS/Tools, and Fin/Risk Convergence initiatives

CitiRisk ORM, CitiRisk Retail Common Functions, and Legacy Applications

This area includes ownership of CitiRisk ORM (FRA/FRM/QAF), CitiRisk Common Functions (e.g. workflows, attestations, business rules & reference data management, entitlements, etc), and Legacy applications (e.g. MA, Loss Mitigation, GC20, Bus Monitor, PMACS, WebPAS)

Retail CCAR 14A/M/Q, FDIC, LLR, Special Projects

This area includes related CitiRisk functionality, data aggregation rules, and interfaces with other corporate platforms pertaining to CCAR 14A/M/Q, & FDIC. This area will also manage the IFRS9 implementation, and other Special Projects

Operations Management

This area includes process design, management & coordination with centralized support groups.

Job Requirements

Under the direction of the Delivery Program Governance Lead, work with retail risk leadership teams, global modeling teams, various operations teams, and inbusiness/country risk teams across consumer, commercial, Private Bank and ICG lines of business, to oversee specific aspects of data and systems delivery to meet regulatory commitments and to establish the Retail Risk Target State:

Contribute to the development of over-arching strategies for risk information systems, particularly by way of representing needs associated with assigned subject areas.

Partner with risk process owners, enterprise and risk technology teams to meet program objectives and contribute to the successful closure of regulatory MOU, MRIA and MRA commitments.

Partner with risk management and enterprise & global consumer technology teams to oversee end-to-end delivery of solutions delivery within assigned scope, with priority focus on program/project management and governance.

Scope extends across retail risk priority use cases (including retail Basel, CCAR, FDIC, Loss Mitigation) for one or more businesses across consumer, commercial, private bank and ICG lines of business, and across one or more geographies.

Track project status, proactively manage issues and provide updates to stakeholders through senior management reviews, steering & operating committee meetings and regular project work sessions.

Ensure requirements and solutions are aligned to, and where feasible accelerate delivery of target retail risk architecture (via the Retail Risk Target State).

Maintain an advanced level of understanding of consumer and retail risk management processes, especially loss mitigation, collections, fraud and the Federal Reserve's expectations for i) capital planning and stress testing processes (e.g. CCAR/DFAST), and ii) regulatory capital determination (i.e. "Basel") -- and make use of this knowledge to provide retail regulatory and consumer risk management subject matter expertise to project teams -- in partnership with global retail risk policy heads -- to envision, guide/review and govern business requirements formation.

Partner with peer regulatory project leads to prepare and manage overall program views across multiple projects, businesses and geographies.

Manage cross-functional dependencies and foster integration and coordination with other related significant projects, especially local and in-business priorities and dependencies.

Partner with regional and local risk management, operations, and technology teams to drive adoption of global risk solutions and platforms:

Determine the current state of data, business processes and controls in target markets; drive data quality improvements and process efficiencies through standardization and automation.

Support migration to local MIS processes to global solutions.

Build partnerships to support continuous improvement of both regional and local processes, and global solutions alike.

Control information systems:

Job may entail oversight and stewardship of information technology budgets pertaining to assigned retail risk management computer applications and platforms.

Job may entail development and/or management of risk technology change management processes.

Job may include a fulfilment role in technology change management processes.

Set expectations for, and review/approve various test cases.

Prioritize work and resolve routine conflicts and issues.

University degree in business, finance, accounting or related field, or equivalent work experience.

At least 5 years of experience in retail risk management.

Excellent understanding of key retail/consumer credit risk performance metrics, macroeconomic indicators, and general banking concepts.

Experience in the design, implementation and governance of geographically diverse initiatives.

Experience in the design, implementation and governance of cross-functional risk programs, frameworks and processes across the credit life cycle.

Understands retail risk management business processes, controls, and priorities -- and is adept at quickly assessing impacts, limitations, and gaps within IT infrastructure on key retail risk business activities (e.g, regulatory reporting, modeling and analytics).

Strong project management skills and ability to oversee several reports / projects at once. A PMP certification would be a definite asset.

Familiarity with principles of information technology software development & change management methodologies (Agile, Waterfall)

Proven performance in roles requiring conceptual thinking and strong, creative analytic skills.

Client relationships/Business partnerships:

Navigates organizational complexity and demonstrates organizational savvy;

Builds partnerships across busienss functions and geographical regions;

Collaborates well with others;

Able to operate effectively in a dynamic team environment, and promote an inclusive, transparent and responsive atmosphere;

Ability to independently and effectively work across all levels of management and across functions to accomplish the mission.

Demonstrated leadership skills:

Experienced facilitator, especially in transitioning or challenged environments;

Provides leadership in the resolution of cross business/geography issues;

Engages business and functional managers to mitigate risks;

Able to eliminate chaos and confusion. Prioritizes high impact potential problems effectively;

Considers broad implications of decisions on different functions and units;

Focuses and guides the priorities of others. Makes well-reasoned decisions under pressure.

Demonstrated communication and presentation skills:

Must demonstrate perfected Engligh (spoken and written);

Well versed in breaking down complex matters into core issues and root causes that can be more readily addressed;

Ability to communicate complex issues with absolute precision and clarity.

Experienced negotiator:

Able to identify and influence key decision makers across various levels and functions within the organization;

Adept at diffusing conflict and working toward agreements.

At minimum, candidates are expected to demonstrate additional qualifications and proficiencies pertaining to assigned RRSSG delivery programs. Qualifications spanning several delivery programs are highly desirable, but are not required to apply.

Additional Delivery Program-Specific Qualifications:

Retail Risk Modeling & Analytics & Core Data Quality

Experience conducting risk information analytics

Excellent understanding of data modeling principles / model development life cycle

Experience designing or using big data installations would be definite asset

Experience implementing and/or managing data quality systems, processes, and controls

Retail Basel & Consumer Risk Reporting/MIS Tools

Excellent understanding of regulatory capital computation and reporting requirements ( Basel , FFIEC 101 )

Good understanding of Retail Basel ( BCBS Revised Framework for International Convergence of Capital Measurement and Capital Standards ) -- AIRB & Standardized approaches, and related publications

Good understanding of principles of accounting for (bank) credit assets, capital, and ALLL/LLR

Proficiency in the development of retail credit risk MIS, particularly for leadership and professional level users

CitiRisk ORM, CitiRisk Retail Common Functions, and Legacy Applications

Excellent understanding of retail applications managed under CitiRisk ORM (FRA, FRM, QAF)

Excellent understanding of the inter-relationships between various application subject areas and common/core functions (e.g. workflows, attestations, business rules & reference data management, entitlements, etc

Good understanding of legacy retail risk applications (e.g. MA, Loss Mitigation, GC20, Bus Monitor, PMACS, WebPAS)

Retail CCAR 14A/M/Q, FDIC, LLR, Special Projects

Excellent understanding of requirements relating to FRB-mandated CCAR reporting forms ( FR Y-14Q, FR Y-14M, FR Y-14A )

Good understanding of requirements relating to other regulatory reporting forms bearing relevance to retail banking exposures ( FR Y-9C, FFIEC-031, FFIEC-101 )

Excellent knowledge of principles and practices pertaining to ALLL/LLR management. Knowledge of IFRS9 impacts on retail provisioning practices would be a definite asset

Experience managing special/ad-hoc projects

Operations Management

Experience managing engagements with support groups

Experience with back-office support group operational procedures