Training Manager - Full-time

Training Manager 6am-3pm

FISH offers:

• Paid training, no experience necessary
• Pay based on work completed
• Mileage Reimbursement
• No nights, Saturdays on call as necessary
• Full time, year-round
• Tips and additional commission opportunities
• Inside and outside work
• Equipment and uniforms furnished
• 401K
• Paid vacation time, major holidays

Job Summary: A Training manager is responsible for building and maintaining a “Helpful” culture.  Each morning the training manager will greet and engage in conversation with every cleaner, help them with work orders, equipment, help them load vehicles, in order to show the cleaners appreciation and be available to them in the morning.  This position is responsible for training new window cleaners for the entire 2-week training period.  When there is not a trainee, they clean with each cleaner in rotation for continued training and to remind the cleaners that they are part of a team.   The training manager rarely (if ever) cleans alone.  They will provide continuous coaching and encouragement.  While cleaning with other technicians, the training manager will monitor quality control and compile regular employee performance evaluations.

Other Qualifications:

• Proven ability to build and maintain a team
• Excellent interpersonal skills and ability to motivate others to perform assigned tasks
• May be required to write occasional estimates
• Experience selling and/or working with customers preferred
• Responsible for conflict resolution with unsatisfied customers
• Manage cleaners including performance reviews, discipline and recognition

• Previous management experience preferred
• Good oral and written communication skills
• Ability to train others
• Valid driver’s license
• Reliable transportation
• Liability car insurance
• Ability to read a street guide and follow directions
• Provide excellent customer service
• Able to count money and make change
• Self-motivated and able to work alone
• Must be comfortable driving trucks and vans
• At least 1 year window cleaning or relevant
  experience required

Physical Requirements:

• Able to stand on feet for long periods of time
• Able to lift up to 60 lbs
• Able to do repetitive motion with hands, wrist and arms
• Able to work with arms above head
• Able to bend and squat to ground level
• Able to work in temperatures ranging from 0 to 110 degree
• Able to assemble, lift and climb ladders up to 30 feet
• Must be able to lift and control long pole