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in Richardson, TX
Server - Glass Half Full/Vetted Well - Full-time / Part-time
Hours | Full-time, Part-time |
---|---|
Location | 100 South Central Expressway Richardson, Texas |
About this job
Description:
Ensure Guests receive an exceptional experience by attending to their needs in a timely, helpful and proficient manner starting from the door. Guides Guests through current menu and beverage offerings, answering questions as needed to ensure a positive Guest experience. Practices responsible alcohol service in accordance with state and local laws and Alamo Drafthouse, LLC alcohol policy.
REPORTS TO: Manager / Shift Supervisor / Bar Lead
SALARY / GRADE LEVEL: Hourly / Exempt
Requirements:
DUTIES / RESPONSIBILITIES:
- Ensures that all Guests have an AWESOME Experience, and are EXCITED to come back.
- Possess proficient knowledge of the menu in order to explain our offerings to the Guests; informs them of current food promotions and specials and answer any questions.
- Accurately verifies orders and enters order into POS quickly and in proper sequence, using appropriate abbreviations and charges.
- Serves beverages to Guests in a timely manner.
- Ability to assess guest demeanor and identify when behavior should be called to the attention of a Manager.
- Follows alcohol awareness procedures for identifying age, preventing intoxication and dealing with intoxicated Guests.
- Collects payment (credit cards, cash) for drinks and/or food served following company established accounting procedures for all transactions.
- Ensure all financial transactions are correct and maintains accuracy and coin for making change.
- Operate credit card machines correctly.
- Accurately calculates change due to the Guest and return appropriate amount in a timely matter.
- Possess proficient knowledge of liquor and food quality and beverage preparation, and keep updated on new and revised beverage recipes.
- Mixes ingredients such as liquor, soda, water and sugar to prepare cocktails and other drinks, and ensure that all drinks are prepared according to company recipes.
- Ensure a clean and well-stocked bar.
- Performs shift change and/or opening or closing duties. Secures all monies at the end of each shift. Adheres to all company safety and sanitation polices and procedures.
- Assists other team members as needed or when business needs dictate.
Additional Info:
EDUCATION / EQUIVALENT EXPERIENCE
- High School Diploma/GED or equivalent combination of education and experience.
QUALIFICATIONS
- Ability to operate POS, make change and accurately conduct credit card transactions and account for all monies at the end of each shift.
- Stands/walks 100% of shift.
- Reaches, bends, stoops, and wipes frequently.
- Able to deliver plates, food & clear tables which may require lifting as much as 30lbs.
- Ability to read and write English.
- Ability to verbalize and clearly respond to Guests.
- Ability to read and write handwritten notes.
WORKING CONDITIONS
Work is typically performed in the restaurant environment. The noise level in the work environment is usually moderate. The work involves a majority of sitting, bending, stooping, twisting, climbing and some lifting up to 50 lbs.
HAZARDS
Only those present in a normal restaurant setting; no known significant hazards. Work performed in the restaurant has minimal exposure to cleaning chemicals, cooking equipment along with minimal machinery with moving parts.