Front Desk Manager - Part-time

FRONTDESK MANAGER NEEDED for BounceU Orange !! (City of Orange)

BounceU Orange is looking for detail-oriented, high-energy and fun-loving people to join our team. 

As a FRONTDESK MANAGER, your responsibilities include:
- Manage the front desk and lobby area to oversee all front desk related operations and the flow of traffic in and out of facility;
- Answer customer phonecalls for general inquiry and party booking, calling customers for party confirmations;
- Reply emails to customer inquiries or comments;
- Make marketing outbound calls to promote our services to various individuals, groups and organizations;
- General front desk operations, such as greeting customers, checking in private party guests and ensure that underage party participants do not leave the premises without an appropriate guardian;
- Ensure the smoothness of overall party operations;
- Process customer payments for party costs, retail sales or admission charges;
- Ensure the accuracy of cash register, which shall be reconciled daily at the end of each shift;
- Responsible for the opening and/or closing of the facility each day as well as the facility's overall cleanliness and working condition; and
- Other front desk related matters.

Necessary skills required for this position: 
- Bi-lingual (English/Spanish) is a plus but not required
- Front desk management and/or customer service experience in a retail field a MUST
- Sales or upsell skills over the phone is a MUST
- Must be proficient in Microsoft Office 
- Must be highly motivated and possess superior written and verbal communication skills
- Must work well in a team environment 
- Must take direction well and be eager to learn and grow in fast paced environment 
- Attention on details 

This is a part-time position and may or may not have scheduled shift up to 25 hours a week, depending upon the shift schedules. The position requires availability for evening (until 7:30pm on weekdays) and weekend shifts. We offer competitive hourly rate plus performance bonus.

Come be part of the BounceU Orange family! If you are outgoing, have an upbeat attitude and enjoy working with people, we want to hear from you! Come join our Team!

Proof of eligibility to work in the United States is required.
BounceU Orange is an equal opportunity employer.