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in San Francisco, CA

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About this job

Chapter 2 Coffee - Cashiers, Baristas, Shift Lead

Chapter 2 Coffee is a locally owned, specialty coffee shop in the heart of San Francisco's Financial District and we're looking for passionate and energetic people with amazing service skills to join our team.

We are looking for hardworking and reliable individuals and believe our baristas are what truly make our coffee bar great. We're seeking people who can embody our company culture while quickly preparing delicious drinks and tasty treats. We thrive in a fast paced environment and accomplish a lot as a small team. We are a young company with lots of opportunities for growth for the right people.

 

Primary Responsibilities:

  • Provide excellent customer service in a fast paced environment that requires focus and hyper-awareness of surroundings
  • Strive to exceed Chapter 2 Coffee's standards for delicious coffee beverage preparation
  • Be proactive within the coffee bar team to anticipate needs, prevent problems, and maintain smooth operations
  • Adhere to all written policies and procedures including but not limited to: cash handling, cafe operations, and scheduling
  • Maintain positivity and enthusiasm at all times
  • Ensure that a quality product is being served to customers every time
  • Have a clear knowledge of the all inventory items including drinks, beans, food, and brewing equipment
  • Cash handling/register operation/food prep
  • Welcome and connect with every customer every time
  • Anticipate customer and store needs by being aware of surroundings
  • Take customer orders/service customer needs
  • Consistently provide quality coffee beverages for customers
  • Follow health, safety and sanitation guidelines
  • Baristas required to dial espresso on a regular basis and keep the taste consistently up to company standards
  • Complete all side work before the end of a shift

Requirements:

  • Retail experience preferred
  • Excellent verbal and written communication skills
  • Must be positive, approachable, and have enthusiasm to learn
  • Well organized and detail oriented
  • Ability to work well within a team
  • Ability to learn quickly
  • Logical and methodical approach to problem solving
  • Flexible with the ability to multi-task in a highly demanding and sometimes stressful environment
  • Must be 18 years or older
  • Ability to obtain a CA food handlers certificate is required
  • Love of coffee
  • Stellar communication skills
  • Detail-oriented approach to preparing coffee while maintaining ability to multi-task
  • Ability to commit to a minimum of 3 shifts a week
  • Possession of a current Food Handler's Card