Hostess - Full-time / Part-time

Primary duties and responsibilities include, but are not limited to, the following:

• Greet guests as they arrive and take them to their seats; provide a menu and explain specials; answer immediate questions the patrons have and introduce the customers to their server Schedules dining reservations for guests in advance and as they arrive at the restaurant.
• Directs and instructs the dining room personnel on customer needs to ensure customers receive fast and quality service from the moment they arrive.
• Assist guests that may have special needs or request accommodations, including services needed for small children, as well as for individuals with disabilities or food allergies.
• Inspects and maintains the dining facilities. Advises bussers and wait staff; may be required to spot clean problems and to help clear tables to facility customer needs.
• Handles customers’ queries and concerns efficiently
• Communicates with guests using clear and enthusiastic words, tone and body language at all times.
• Work as a team with all Park&Oak  staff in order to maintain an effective atmosphere and an efficient food and beverage service.
• Work with others to keep all areas cleaned and stocked to Park&Oak standards at all times.

Primary duties and responsibilities include, but are not limited to, the following:

• Greet guests as they arrive and take them to their seats; provide a menu and explain specials; answer immediate questions the patrons have and introduce the customers to their server Schedules dining reservations for guests in advance and as they arrive at the restaurant.
• Directs and instructs the dining room personnel on customer needs to ensure customers receive fast and quality service from the moment they arrive.
• Assist guests that may have special needs or request accommodations, including services needed for small children, as well as for individuals with disabilities or food allergies.
• Inspects and maintains the dining facilities. Advises bussers and wait staff; may be required to spot clean problems and to help clear tables to facility customer needs.
• Handles customers’ queries and concerns efficiently
• Communicates with guests using clear and enthusiastic words, tone and body language at all times.
• Work as a team with all Park&Oak staff in order to maintain an effective atmosphere and an efficient food and beverage service.
• Work with others to keep all areas cleaned and stocked to Park&Oak standards at all times.
• Other duties as directed.

Essential Physical Requirements:

• Walks and stands during entire shift.
• Continuously reach, bend, lift, carry, stoop and wipe.
• Remain stationary for long periods of time.
• Frequent washing of hands.
• Able to lift up to 35 lbs.
• Hazards may include, but are not limited to, slipping and tripping.
• Must be of legal age to serve liquor according to state law.

Knowledge and Skills:

• Basic mathematical skills, handle money and give correct change.
• Basic reading skills.
• Basic computer skills.
• Basic knowledge of beer, wine and spirits, and be familiar with standard drink recipes.
• Excellent communication skills.
• Organizational skills
• Multi-task oriented.
• Knowledge of Park&Oak food & beverage specifications
• Knowledge of workplace safety procedures