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About this job

 

STORE ASSISTANT MANAGER JOB DESCRIPTION

The Store Assistant is a non-exempt (hourly) employee who reports to the Store Manager.

Minimum Qualifications

? High School diploma or GED preferred.

? Experience in retail sales preferred.

? Ability to work with the equipment, tools and materials listed in the CSR and Lead CSR job description.

? Ability to perform the mental/physical functions listed in the CSR and Lead CSR job description.

? Ability to perform the essential duties listed in the CSR and Lead CSR job description

? Ability to substitute for the Store Manager when he/she is unavailable (i.e. vacation, meetings, etc.).

? Ability to work as scheduled and arrive on time.

? A valid driver's license.

? Ability to perform the essential duties and responsibilities and work in the conditions described below.

? Ability to communicate (orally and in writing) in English.

Essential Duties

? Performs and trains all duties of the Customer Service Representative and Lead Customer Service Representative positions.

? Provides training assistance to new Customer Service Representatives and Lead Customer Service Representatives.

? Prepares and transmits the daily bookkeeping, invoicing, and gasoline data.

? Completes daily banking.

? Troubleshoots daily close out and shift sales analysis.

? Provides prompt, courteous customer service and professionally resolves customer issues.

? Distinguishes between acceptable and unacceptable employment applications, making recommendation for applicant interviews.

? Conducts performance and disciplinary discussions in Store Manager's absence.

? Assumes Store Manager responsibilities when needed.

? Develops employee work schedules.

? Finalizes, transmits, and processes weekly time and attendance records and payroll.

? Performs other duties as assigned by the Store Manager.

Working Conditions

? Perform approximately 95% of all work indoors.

? Exposure to occasional cold temperature extremes while performing occasional work in a walk in cooler and/or freezer.

? Exposure to occasional noise.

? Work with a minimum direction and periodic supervision.

Physical Functions

? Ability to stand and/or walk for an entire shift.

? Ability to occasionally lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes of workday (i.e., assisting in stocking/maintaining inventory levels).

? Ability to lift and/or carry up to 60 pounds from ground to waist level (i.e., to replenish fountain syrups).

? Ability to push/pull with arms up to a force of 20 pounds (i.e., utilizing a hand-truck).

? Ability to bend at waist with some twisting up to one hour of workday.

? Ability to grasp, reach and manipulate objects with hands up to all day. (This work requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs.)

THE ABOVE STATEMENTS REFLECT THE GENERAL QUALIFICATIONS/DUTIES AND/OR RESPONSIBILITIES NECESSARY TO IDENTIFY THE JOB AND ARE NOT NECESSARILY INTENDED TO SET FORTH ALL OF THE SPECIFIC REQUIREMENTS OF THE JOB.

NOTE: This Job Description may change periodically as required by business necessity, with or without advance notice to or consent by the employee.