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About this job

Restaurant Supervisor

Established in 2002, Freddy's Frozen Custard & Steakburgers has opened the doors to over 265 locations and earned the title as one of the fastest growing chains in the country. We are excited to announce, that we are looking to hire a Supervisor for our existing Branson, MO location. In addition, we are eager to broadcast our rapid expansion and growth within the North West Arkansas and Southern Missouri regions. Visit FreddysUSA.com to learn more.

Currently, we are looking for individuals who are ready to work in an exciting, fast paced, high volume, team oriented atmosphere. Freddy's is seeking potential Supervisors who are passionate about their work, intellectually curious, fast learners, and able to move quickly and deliver results, all while focusing on a high level of guest hospitality. You will be expected to provide outstanding leadership to the team, inspiring others by coaching, counseling, motivating, and rewarding performance. Supervisors shall play a big role in all day-to-day operations, including opening or closing the store as the manager on duty, labor control, marketing, long term branding and store development as a community liaison. Our Supervisors are very important to the growth and success of our business!

Job Requirements
  • Have a high school diploma or GED
  • Two years of restaurant experience
  • Have the ability to create a GREAT work environment
  • Be able to work a variety of shifts and weekends
  • Be able to travel out of town for training (all expenses paid)

DO YOU HAVE WHAT IT TAKES?

Our Supervisors are very important to the growth and success of our business.  We are looking to develop a long lasting relationship with not only our guests but with our team members.  Overall, we are looking for those that have the same passion for operating a restaurant like us.

Our ideal Supervisor will have the following attributes:

  • Exceeds the Freddy's standards for the three pillars: Hospitality, Quality and Cleanliness
  • Committed to consistently delivering the best experience to every guest
  • Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards
  • Handles and resolves guest complaints/concerns
  • Provide direction to employees regarding operational and procedural issues. Consistently observe, coach, lead, develop and motivate employees
  • Provide ongoing feedback while establishing performance expectations
  • Manage shifts which include: daily decision making, line up schedules, product quality, and cleanliness, all while controlling labor to reach set goals
  • Responsible for conducting daily product counts and fulfilling all daily check sheets
  • Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and lobby areas
  • Responsible for ensuring consistent high quality of food preparation and service
  • Ensure that proper security and safety procedures are in place to protect employees and guests, as well as company assets
  • Effective Communication! Communicate with all management in a way that provides smooth shift transitions, operations, and overall operational awareness

PHYSICAL REQUIREMENTS

  • No visible tattoos, facial hair or piercings in the tongue, lip or nose
  • Must be able to work up to a 10 hour shift while standing or walking to perform essential functions
  • Will be required to lift up to forty pounds during the course of a workday
  • Must be able to communicate effectively with guests and team members to ensure the safety of individuals and guest needs
  • Will require full range of physical motion such as: bending, reaching, occasional use of a ladder etc…

****Please make sure all requirements are met before applying****