Insurance Agent/ Insurance - Full-time

United National Insurance Agency (UNIA), an Independent Insurance Agency for over 30 years, is a fast paced environment and is looking for bright new faces to assist with the office needs of insurance client sales and sales administration. Located in Midtown, UNIA serves the Houston, surrounding areas and other states www.united-insurance.com Duties: Under direct/close supervision, performs a variety of basic administrative duties including routine clerical and secretarial duties. These may include but are not limited to:

• Taking initiative and action to respond resolve and follow up regarding customer service issues with all customers in a timely manner.
• Making outbound calls
• Answering telephone & routing calls to the appropriate person
• Make accurate entries into data system and verify information is correct in data system Responsible for gathering information for incoming calls needing coverage
• Help maintain client records, filing systems, and data systems
• Perform other clerical duties as needed
• Assist underwriters with phone calls to new and existing clients as assigned daily
• Assist underwriters with daily projects as assigned and/or needed
• Acting as backup to other clerical personnel in office as needed
• Attend outside meetings as needed

Qualifications:

• High School Diploma/GED with 1 year or more of client coordination or insurance experience. PREFERRED College but not required.
• Working knowledge of Microsoft Windows and MS Office
• Ability to type 45 wpm with 95% accuracy
• Ability to multi-task in a very fast paced environment
• Ability to adapt to change
• Very detail oriented
• Excellent verbal and written communication skills
• Excellent time management skills
• Excellent telephone etiquette
• Bilingual PREFERRED - English & Spanish
• Licensed Agent PREFERRED -Life & Health (If not, must be willing to acquire license)
• Licensed Agent PREFERRED -Property & Casualty(If not, must be willing to acquire license)