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in Allentown, PA

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About this job

SSRS is a market research firm and a division of AUS, Inc. We conduct surveys on a wide variety of topics including current events, health care, customer/product satisfaction, politics, media usage, and many others.

As a telephone interviewer, you will:

*   place outbound calls 

*   explain the study's purpose, answer questions, address concerns

*   read questions clearly and verbatim

*   accurately record answers into the computer

*   clarify vague or unclear responses

*   conduct other duties as assigned

We require:

*   Excellent reading, listening, grammar and enunciation skills

*   Dependability and professional attitude

*   Basic typing and computer skills

*   Willing to be receptive to and act upon performance coaching/feedback

*   Must be 18 years old or older

While we never conduct sales or collections type calls, these calls are OUTBOUND calls. Resilience, persistence, confidence and a positive attitude are a plus.

We provide flexible self-scheduling on a monthly basis within the following guidelines:

*   Must schedule at least 60 hours per month and 20 of those hours must be on Saturday's and/or Sunday's.

*   Must schedule TWO Friday shifts per month. 

*   All weeknight shifts start at 6pm, with the option to end at 10pm, 11pm or Midnight.

*   Saturday and Sunday shifts must be a minimum of 5 hours. We're open 10am to 6pm on Saturdays and Noon to 8pm on Sundays with a variety of start and end times to choose from.

*   Maximum of 37 hours in a Monday to Sunday period

The starting rate for Interviewers is $9.00 per hour.  For Bilingual Interviewers (English/Spanish), the starting rate is $9.50per hour. For more information, please call our job line at 866-545-1063 or apply for the position at JOBSatSSRS@ssrs.com.

SSRS is an EOE M/F/V/D. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin.