Clinical Case Manager

We have a full time opening for a Clinical Case Manager.

Must be able to work varying shift(s) per week and be available .

• 2 year(s) experience required
• Must be at least 21 years old
• Must have reliable transportation.
• Must have a valid driver's license.
• Background check required.
• Be authorized to work in the United States.

• Position Summary:

  Freedom House, a safe house for women survivors of human trafficking.

  Case Manager will support survivors in restoring dignity, choice, safety, and self-agency to continue on path toward self-sufficiency.

  Provide holistic services to survivor-residents.

  Support a caseload of current residents, crisis management, and support for post-residency survivors on a case-by-case basis.

  Responsibilities:

  1.            Accepts, screens and complete intakes and in-person interviews for referrals and those seeking support;

  2.            Assess survivors' needs; jointly develop, implement and monitor survivors' personal goals;

  3.            Conduct weekly case-management meetings with survivors;

  4.            Follow professional guidelines, such as NASW Code of Ethics and HIPPA;

  5.            Actively cultivate, coordinate and refer to other supportive service providers for survivors, including law enforcement, legal, mental health/ recovery providers, medical health providers, housing support, vocational training and/or employment services;

  6.            Provide therapeutic intervention when and if needed for residents, callers, potential residents and aftercare survivors;

  7.            Conduct assessment and development of safety planning around trafficking, abusive relationships/ environments, self-harm, suicidal thoughts, and other high-risk behaviors;

  8.            Monitor and document prescription drug use; provide psycho-education and consultation about such prescribed drugs;

  9.            Complete documentation of services rendered and significant events in a timely manner;

  10.          Update and maintain survivor documents, policies, and procedures;

  11.          Maintain and monitor the Emergency Phone in support of survivors;

  12.          Transport survivors whenever necessary;

  13.          Job requires flexible work hours, including evenings and weekends;

  14.          Job also requires ability and willingness to drive with residents;

   

  Requirements:

  Support of the Freedom House mission

  Education/ Knowledge:

  Master's degree, comparable work or personal experience in Social Work, Human Services, or related field

  •             Minimum of 2 years of experience with survivors of trauma, especially human trafficking, preferred in a residential, group-home setting;

  •             Expertise in post-trauma recovery, addiction, rape, torture, homelessness, and/or trafficking;

  •             Ability to work with individuals with various backgrounds, languages, and strengths/ barriers; 

  •             Knowledge and ability to apply dual diagnosis, trauma recovery, harm reduction, and conflict resolution and prevention;

  •             Understanding and supporting survivors with behavioral needs;

  •             Ability to manage and assess emergencies and crises in and out of the shelter; 

  •             Sensitive to the dynamics of culture, gender, socio-economic status and their interaction with PTSD, victimization, criminal justice system and the experiences of survivors of trauma/ trafficking; 

  •             Knowledge of county resources and partner organizations;

  •             Ability to work with translators/ interpreters required.

  Performance Standards:

  •             Strong organizational and communication skills;

  •             Ability to handle and support multiple tasks;

  •             Keep up-to-date on regional resources, research, therapeutic interventions, and benefits;

  •             Ability to embrace working on a multi-disciplinary team;

  •             Willingness to assist law enforcement and survivors off-site at crime scenes and provide survivor support when needed;

  •             Tact and ability to work with individuals who may express aggression, fear, and/or difficulty trusting;

  •             Ability to talk about sensitive and stressful topics and events;

  •             Highest understanding and respect of confidentiality and safety.

  Other Requirements

  A successful criminal and driving background check, finger imaging, annual TB screening,

  Salary for Full-time