The job below is no longer available.

You might also like

in Neenah, WI

Use left and right arrow keys to navigate

About this job

Job Description: DQ Counter Clerk
  • Days: Monday- Friday
  • Hours: 10 - 5
  • Pay Range: $9 - $11
  • HS/GED or equivalent

RESPONSIBILITIES:

The DQ Counter Clerk is responsible for customer satisfaction with a goal of each customer getting exactly what they want in a very friendly manner. Complete customer satisfaction is your single most important function. It takes priority over all other daily duties. Therefore, whenever you can be of any help to a customer, be sure to offer your assistance. Graciously greet all customers that are near the deli service case. Make them feel welcome. Fill the customer's request in a friendly, prompt and accurate manner and help them by suggesting popular items and ad items to purchase. Be in proper uniform and proper frame of mind to successfully wait on customers. Strictly serve only safe, wholesome foods.

PRIMARY DUTIES:

  • Customer relations; Eye contact; Speaking to each customer; Being helpful,
  • Take charge / motivated / maximizes sales
  • Accuracy / till balances,
  • Proficient in use of cash register / telephone skills,
  • General housekeeping / cleaning / sanitization,
  • Contributes to the store profitability,
  • Team approach to job. Positive outlook,
  • Communicates well with co-workers,
  • Training programs,
  • Planning / organization / follow through / prioritize tasks,
  • Other duties as assigned by the management,

JOB DUTIES:

While serving customers convey a positive attitude by smiling, being upbeat and knowledgeable, as well as helpful and customer oriented through an eager-to-please attitude. Department and store knowledge is key to good service. You must know your products and weekly ad items in order to fully help our customers. Only serve safe, wholesome foods that you're proud of. If there's a problem with any products, get with your superior immediately. Stay in the front of the store as much as possible. Minimize trips to the cooler and store room by stocking well once a shift and during shift changes so no customer has to wait an unreasonable length of time to be served. Complete side work as time allows but not at the expense of customer service. Keep your work area clean and sanitary, including keeping your sanitizing solution fresh and at the proper concentration. Follow established cleaning and sanitizing practices as outlined by your Manager, including using plastic gloves, tongs or deli paper when handling ready-to-eat foods. Closely follow established ordering, transferring and spec procedures. Insure all chilled foods are kept out of the danger zone by minimizing the amount of time product is out of refrigeration and checking temperatures with a calibrated thermometer. Other duties as assigned.

 

Job Description: Sandwich Staff/Kitchen Prep
  • Shift: Days/Monday - Friday
  • Pay Range: $10-$13/hour
  • Hours/Week: 25-30
  • HS/GED or equivalent
  • Application Deadline: 8/31/16

Job Duties

Be able to work independently. We're looking for a team member to become part of our friendly, customer service based crew. The preparation of meat to be oven roasted and cut for sandwich portions. Ability to keep excellent and accurate records and food handling. Maintain the cleanliness and organization in food prep area. Can follow sanitation and food safety procedures, including knife handling and various kitchen equipment. Acts with integrity, honesty, and knowledge that compliments the traditions of the Dairy Queen. Regular, consistent and punctual attendance is a must. No deep fryers.

Qualifications

Excellent customer service skills. Ability to work in a fast paced environment. Team oriented with a strong work ethic. Ability to communicate with the team and management members.Some restaurant experience preferred.

Additional Information

Shift is 7:30am - 1:00 pm Mon-Fri.

*If you are passionate about providing excellent customer service, we want you on the DQ Crew!