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Host/Hostess Reservationist - Part-time
•30 days ago
| Hours | Part-time |
|---|---|
| Location | 2695 E. Katella Ave. Anaheim, California |
About this job
Host/Hostess Reservationist - Part-Time
The Host/Hostess Reservationist is responsible for the greeting and seating of guests in VIP Clubs/Restaurants, table management and helping with the reservation line. This is a part-time, event-based position located within the Food and Beverage Department of Honda Center. Days of week, shifts, hours & total hours per week for this position fluctuate depending upon arena event schedule.
EXAMPLES OF ESSENTIAL DUTIES/RESPONSIBILITIES:
- Greet guests and patrons personally and/or on the telephone in a professional manner
- Maintain and ensure excellent customer service while greeting/seating guests
- Offer appropriate seating arrangements
- Present menus, introduce servers and welcome guests to the restaurant
- Ensure the quantity of menus is sufficient to cater to the number of guests along with the look of each menu is up to our standards
- Set up dining rooms and make reservation arrangements
- Maintain clean and organized tables and work area
- Understand and assist with execution of responsible alcohol service
- Understand and assist with execution of sanitation and food safety as it relates to the food and beverage industry
- Have complete knowledge of all menu items, production specifications, ingredients, cooking times and presentation
- Work with counter parts of operation to ensure event standards of service are reached
- Be comfortable with the arena and know how to navigate personally, as well as, assist guests
- Assist with clearing of tables as needed
- Support any other Food & Beverage departments as needed
- Other tasks as assigned by supervisors and/ or managers
SPECIFIC QUALIFICATIONS/ABILITIES:
- Minimum 18 years of age
- 1-year experience working as a host in an upscale restaurant preferred
- Strong customer service/hospitality skills
- Must possess excellent interpersonal skills and diplomacy
- Strong communication skills
- Ability to lift, push, and pull 20lbs
- Works well with others; establishing and maintaining effective relationships with fellow workers and supervisors
- Flexible schedule – candidates must be able to work 90% of all monthly events; ability to work nights, weekends and holidays as required
- Must be able to work in an environment with fluctuating temperatures