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About this job

The Concessions Stand Lead / Assistant Stand Lead is responsible for overseeing a Concession Stand with multiple employees, cashiers, cooks, counters, bartenders and bar backs.  Their responsibilities include, but are not limited to: pre-event setup, event day operations and event specific closing/ check-out.  The primary functions of this position are to provide oversight and management of team members as they provide hospitality, handle cash, practice safe and sanity food handling, responsibly serve alcohol and general follow all Honda Center F&B policies and procedures.  The Concessions Stand Lead/ Assistant Lead reports to the Concessions Management Team and is a part-time, event-based position located within the Food and Beverage Department of Honda Center. Hours for this position fluctuate depending upon arena event schedule.

Examples of Essential Duties/Responsibilities:  

  • Have complete knowledge of all menu items, production specs, ingredients, cooking times and presentations
  • Conduct pre-event setup including counting of inventory, turning on equipment, verifying warehouse requisitions, setting stanchions and back of house spaces (where/ when appropriate)
  • Verify all opening inventory counts
  • Understand and ensure proper execution of responsible alcohol service
  • Understand and maintain proper sanitation and food safety
  • Ensure proper documentation is being completed each shift; including but not limited to: temperature logs, inventory sheets, void sheets, spoilage tracking, etc…
  • Assist in training of team members to ensure their success and the success of the department as a whole
  • Verify all side work has been completed properly and in an appropriate amount of time
  • Monitor food and beverage quality/ presentation throughout the event
  • Maintain organization and cleanliness of all storage areas; i.e. back bars, storage rooms, beverage cages, cabinets, walk in coolers, etc…
  • Conduct/ complete end of the night walk-throughs to ensure all inventory is secured and all spaces reflect proper sanitation and appearance standards
  • Have full knowledge of food and beverage menu items and accompaniments.
  • Be comfortable with the arena and know how to navigate personally, as well as, assist guests
  • Support any other Food & Beverage departments as needed
  • Work with counter parts of operation to ensure event standards of service are reached
  • Help maintain and ensure excellent customer service
  • Other responsibilities and tasks as deemed appropriate by the Management Team at Honda Center

Specific Qualifications/Abilities: 

  • High School diploma or equivalent
  • Must be a minimum 18 years of age
  • 1-2 years’ experience in a leadership role working in a fast-paced hospitality environment preferred
  • Basic math skills required; ability to accurately handle money and count change
  • Must be able to able to effectively communicate in English, in both written and verbal forms
  • Must be willing and able take and pass required Food & Beverage training classes including safe food handling and alcohol service
  • Strong attention to detail
  • Must possess excellent interpersonal skills and diplomacy
  • Strong communication skills
  • Works well with others; establishing and maintaining effective relationships with fellow workers and supervisors
  • Ability to lift, push, and pull up to 50lbs
  • Flexible schedule – We prefer candidates that are able to work 90% of all monthly events; ability to work nights, weekends and holidays as required
  • Must be able to work in an environment with fluctuating temperatures