Food Service Manager

We have a full-time/part-time opening for a Food Service Manager.

Must be able to work various shifts per week.

All applications are active for 30 days; after that time period you must reapply for consideration

FLSA:  Non-exempt (hourly rate; eligible for overtime)

Reports to:  Deli Manager-----Store Manager

Summary: 

Primary emphasis in this position is in managing all aspects of the Food Service Department by assuring excellent customer service and assisting in the daily operations. Primary duties include assuring Food Service Clerks are pleasant and efficient when having contact with, servicing or in the presence of customers, filling and rotating serving areas, cleaning and sanitation within the department, and providing management assistance, primarily in monitoring the department operations and delegation of assignments. This position is responsible for providing effective training, development and work direction for department teammates and requires ability to encourage individual and group support towards department objectives. Position will often work with Deli Manager to develop skills in ordering, invoicing, scheduling, merchandising, P&L, gross profit, expense controls and record keeping. Position function also requires the ability to drive sales. Position hours will vary with the needs of the business. Assignments and work direction will be provided by Deli Manager* or Store Manager, Assistant Manager, Deli Merchandiser, or the person in charge.  *Note depending on store staffing set up this position may or may not report to the Deli Manager.

Essential Functions:

• Follow all Red Shirt Service guidelines at all times and assure team is as well
• Greet each customer as they approach the Produce department
• Process each customer order properly
• Promote product through selling sessions
• Utilize correct procedures for credit returns and exchanges
• Answer questions and provide any assistance necessary
• Assure Food Service Clerks are pleasant and accurate at all times
• Assist customers with specific requests
• Assure all food and safety regulations are in place and being followed at all times.
• Monitor operations to Assure that proper sales and gross profit dollars are being generated
• Monitor operations to Assure proper service and procedures are being followed
• Prioritize and delegate assignments and follow up to Assure completion
• Assure deliveries are properly and promptly received and put away
• Perform product ordering
• Process all department paper work in a timely manner
• Take department inventories
• Develop and coordinate aggressive and creative merchandising plans
• Monitor daily and weekly reports
• Attend department manager meetings, sales meetings and huddle ups
• Keep good records of orders, pre-books and product movement
• Assure that cases are full, clean, and attractive
• Code date product and remove all out dated product or product unfit for sale
• Set all cases and displays as per instructions
• Assure proper inventory levels
• Assure proper product and supplies levels
• Assure proper planning of product
• Assure complete next day preparation
• Assure proper cleaning and organization of department
• Perform personnel functions for Food Service department in collaboration with store management
• Communicate and work with deli and store management at all times
• Provides feedback to store management on teammate performance
• Recommends and assists in administering teammate disciplinary action
• Assures clear communication of all new departmental policies and procedures to all Front End Teammates
• Delegates as needed
• Supervise and assist with all department safety and sanitation programs-assure all paperwork related to these policies are accurately filled out and up to date.
• Develop and implementation of all merchandising plans to maximize sales and gross profit dollars.
• Responsible for department achieving all budgeted numbers
• Responsible for ordering department supplies and controlling supply costs
• Follows all store and department policies as stated in the Teammate Personnel hand book and any other manuals which may be provided to you
• Perform additional duties as assigned by store or corporate management

Equipment Operation (included but not limited to):

• Calculator                  
• Wrapper                    
• Cardboard Bailer                    
• U-boat                        
• Shopping Cart                        
• L-Cart
• Scale                            
• Label Machine         
• Hand Pricing Gun                 
• Cleaning Utensils  
• Knives                                        
• Order Gun
• Computer                 
• Telephone                 
• Intercom                                       
• Box Cutter                                                                            

Essential Minimum Qualifications/Skills

• Reading
• Basic math skills
• Ability to communicate clearly and effectively with teammates and customers
• Basic writing skills
• Ability to differentiate color, shape, and size
• Sense of smell
• Visual clarity
• Good Telephone and intercom etiquette
• Ability to follow verbal and written directions
• Strong organizational skills
• Ability to multi-task and prioritize
• Good recordkeeping ability
• Basic computer skills
• Above average cooking skills
• Leadership skills
• Ability to work safely