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in Lexington, NE
Maintenance
Hours | Full-time, Part-time |
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Location | 2605 Plum Creek Pkwy Lexington, Nebraska |
About this job
Job Overview
Perform preventive and regular maintenance and repairs to all areas of the hotel. Responsible for maintaining a clean and organized maintenance shop, for the security of hotel inventory and assets such as: tools, supplies, furniture, fixtures and equipment.
At Holiday Inn Express" we want our guests to rest and feel energized and ready for the day ahead which means we need team members to demonstrate the following service behaviors:
- Make a Connection show guests that they are important and make them feel at ease by taking time to acknowledge them in a friendly way
- Be Helpful familiarize yourself with all the services in the hotel and the local area to answer any question and give guests what they need to find their own way
- Be Efficient take ownership and play your part to get things done by making things easier for guests; doing as much as in advance and multi-task when you need to
DUTIES AND RESPONSIBILITIES
Financial Returns:
- Contribute in the preparation of the annual departmental operating budget and financial plans. Monitor budget and control expenses with a focus on energy management, preventive maintenance, and capital planning.
- Support hotel renovations and other projects; contribute in the negotiation of contracts
People:
- Manage day-to-day staffing requirements, plan and assign work and establish performance and development goals for employees. Provide mentoring, coaching and regular feedback to help manage conflict and improve employee performance.
- Educate and train all employees in compliance with governmental and safety regulations. Ensure staff is properly trained and has the tools and equipment to carry out job duties.
- Promote teamwork and quality service through daily communication and coordination with other departments. Communicate with all hotel department heads to stay informed of maintenance needs and ensure timely responses to requests.
Guest Experience:
- Understand and respond to customers' needs and ensure a high level of guest satisfaction.
- Carryout preventive maintenance program to ensure facility is maintained and in service for our guests (example: lighting, refrigeration, heating, air-conditioning, water treatment systems and pools).
Responsible Business:
- Maintain and order parts and supplies in a timely and efficient manner while minimizing waste and maintaining "green" initiatives.
- May be responsible for hotel security to minimize risk of theft, crime and other hazards.
Perform other duties as assigned. May also serve as manager on duty.
ACCOUNTABILITY
This is the lead maintenance job in a small limited-service or extended-stay single-site hotel with a limited range of facilities. May supervise a small maintenance staff.
QUALIFICATIONS AND REQUIREMENTS
Advanced vocational training plus two years of experience in general building maintenance or construction, or equivalent combination of education and experience. Professional certification and license if required by law. Hotel experience preferred. Must be able to speak locallanguage(s).
The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.