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Hours Full-time, Part-time
Location 165 Easton Town Center Mall
Columbus, Ohio

About this job

We have a full-time/part-time opening for a Crew Leader.

Must be able to work various shifts per week.

 

Requirements

Part and Full Time

  • Experience the sweet rewards of becoming part of the Cinnabon Team!
  • Cinnabon has been serving delicious goodies for more than 25 years and is seeking crewmembers who are passionate about serving the world class baked goods and beverages and creating lasting memories for their Guests.
  • The Crew leader is responsible for acting in a leadership role she/she must leady by example in the following Duties & Responsibilities:

Sales

  • Greets and engages each Guest and has ability to suggestive sell to Guests and potential Guests.
  • Demonstrates Attentive, Cheerful and Timely (A.C.T.) standards for service.
  • Provides product samples to all potential Guests.

Product Quality

  • Delivers High Quality Cinnabon product every time.
  • Maintains and delivers high quality products using the Cinnabon systems.
  • Demonstrates knowledge of products and service.

Service

Uses Wow! Service to enhance the Guest's experience.

Works with other team members to pro-actively react to the Guests needs.

Models and promotes the Cinnabon culture.

Housekeeping

  • Maintains bakery cleanliness during shift.
  • Follows the bakery-cleaning schedule.
  • Demonstrates a "clean-as- you-go" philosophy.

Training

  • Able to certify on all crewmember positions.
  • Creates all products to standard.

Policies and Procedures

Follows procedures outlined in the Operations Manual.

Follows cash control and security policies.

Knowledgeable in register discounts and promotions.

Maintains safe and healthy workplace conditions for Guests and other Crewmembers.

Reports accidents and incidents to Bakery Management immediately.

Essential Physical Requirements:

  • Ability to communicate with Guests and co-workers.
  • Ability to perform functions of addition and subtraction to make correct change
  • Ability to process information through the POS register system.
  • Ability to lift up to 35-pound boxes of frozen products.
  • Ability to climb ladders and bend at the waist to clean equipment.