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Hours Part-time, Full-time
Location 10000 California St
Omaha, Nebraska

About this job

Auntie Anne's is Now Hiring for Shift Manager

 

Functionsas person in charge of the Auntie Anne's store in the absence of, or asdirected by, the Manager or Assistant Manager, for the duration of theassigned shift.

 

Depending upon shift assignment and staffing levels, may be required to:

1.       Perform any or all of the essential duties required of Crew Members (see Crew Member Job Description).

2.       Direct and coordinate the activities of Crew Members; coordinate breaks.

3.       In event of call-offs, no-shows, etc., contact Manager or Assistant Manager; as directed, contact and secure replacements.

4.       Monitor for product quality and adherence to proper operating procedures; correct as needed.

5.       Monitor customer service and relations; correct as needed.

6.       Address, respond to, and resolve customer needs, questions, complaints, etc., as required.

7.       Assurethat all opening and/or closing procedures are performed, including alldaily and scheduled, periodic (weekly, monthly, etc.) maintenance andcleaning procedures.

8.       Responsible for store funds during shift. Access safe to issue and replace shift drawers and for change.

9.       Accuratelyrun register reports and related functions in accordance with CashRegister Procedures, Cash Opening/Closing Procedures, and Cash HandlingPolicies.

10.   Receive, check in, and supervise storage of all food items and supplies; transmit related paperwork to Manager.

11.   Assist in the taking of the monthly physical inventory.

12.   If directed by Manager or Assistant Manager, conduct and/or supervise training of new employees.

13.   If directed by Manager or Assistant Manager, evaluate the performance of Crew Members.

14.   Complywith all Auntie Anne's policies and procedures, including relevantfederal and state regulations, e.g., safety and environmental standards,OSHA, EPA, Right-to-Know, EEO, ADA, et.al.

15.   Performall of the essential duties of this position in a safe and effectivemanner, consistent with the prescribed method and guidelines establishedby Auntie Anne's, Inc.

16.  Perform other duties as directed by the Manager or Assistant Manager.

SUPERVISORY RESPONSIBILITIES

Inthe absence of, or as directed by the Manager or Assistant Manager, theShift Manager is responsible for the supervision of all Crew Membersfor the duration of the shift.

QUALIFICATIONS

Inaddition to the personal traits required of all Auntie Anne's employees(positive, teachable, outgoing), must display skills or ability todevelop skills in leadership, communication, interpersonal relations,and organization. Must possess basic math skills and the ability tooperate a calculator, plus be attentive to detail. Must have dependabletransportation and be able to be readily contacted by phone. Must be atleast 18 years old.

 

PHYSICAL DEMANDS OF THE JOB

Mustbe able to perform the tasks outlined above ("Essential Duties"); mustbe able to stand for long periods, work with agility, and occasionallywork long hours; must be able to see, hear, and speak (for communicationand safety); must be able to test products by taste, color, and smell;must be able to lift up to 50 lbs.