Call Center Sales Specialist (Inbound, Consultative Sale) - Full-time

Call center professionals with exceptional sales and customer service experience have an ideal situation to expand their knowledge of real estate and leasing with American Homes 4 Rent in Las Vegas, NV. Besides adding depth and breadth to your skills, you'll get in on the ground floor of a rapidly growing company that's unique in the industry ~ one of the nation's fastest-growing owners of single-family rental homes. You'll play a key role in customer satisfaction as you assist customers with questions about our properties. In most cases, you are the first person with whom customers will speak, so we will rely on you to build rapport, be polished and professional. Working for a stable organization in a hot industry sector means you will enjoy an environment that fosters career growth, promotions and recognition.You will also receive competitive compensation and benefits package. 

As our Inbound Sales Agent and Appointment Scheduler, your first mission will be coming up to speed on our processes, policies and procedures. Since there is no better way to learn than by doing, you will soon be responding to inbound calls from customers inquiring about our inventory of homes. You will gather information to assess customer needs in order to schedule home tours with our licensed real estate leasing agents. You also take detailed notes, are comfortable working with computers and entering accurate data, and have superior verbal communication skills.

Top candidates possess a consultative sales approach, a confident and enthusiastic personality and are problem solvers who acquire the knowledge needed to address a client's needs. You must be an excellent self-manager who is energetic, competitive and decisive, with a genuine desire to work effectively with our customers.Your drive to succeed and goal to provide a best-in-class customer experience will make you a perfect fit here.

Our atmosphere is fast-paced, friendly, and collaborative. 

Because of our growth and call volume, you should be able to work flexible hours, including evenings, weekends and holidays; occasional overtime may be required as well. Real estate or leasing experience would be a great asset in this role and allow you to understand and speak credibly about the terms used in the industry.

Requirements:

• High school diploma or GED required; some college preferred


• At least 2 years' experience within an inbound call center setting


• Sales experience with a proven track record of success


• Consultative or "soft selling" background preferred


• Real Estate or Property Management experience preferred


• Stable work history


• Ability to pass drug/background check

is focused on acquiring, renovating, leasing and operating residential homes. We are a primary leader in the home rental market by aggregating a diversified portfolio of quality properties in our target markets. We are providing high levels of satisfaction to our residents and becoming respected members of our communities.