The job below is no longer available.

You might also like

in Altamonte Springs, FL

Use left and right arrow keys to navigate

About this job

Software Engineer- Sales Engineer



We are currently seeking software engineers for the Professional Services Graduate training group that begins on July 11, 2016. This is the Tourico Holidays 10-week fast track training programme that takes place at our purpose built academy in the Orlando area; however, full-time positions within this department can be in Orlando, London, Buenos Aires, Tokyo, Berlin, Paris, Dubai, Rome, Barcelona, Shanghai or Hong Kong.



The training is for experienced or recently graduated software engineers to be brought on to a new team at Tourico Holidays and for them to learn the multi facets of our company and industry sector. The training will take place in conjunction with the Professional Services Analyst and Sales positions to ensure that new teams formulated can have improved traction from the start on their new projects. This is a client facing position and certainly not 100% coding. If you are seeking a more techno-functional role that involves frequent travel to client site this is the one for you. 



The professional services department integrates Tourico with our blue chip clients from a sales and technology focus. It acts similarly to a consultancy in order to problem solve, map and communicate over large scale inter-company projects. All positions will require a significant portion of time on client site. 



Role & Responsibility: Engineer




  • Tier 1 technical support

  • Technical issues troubleshooting

  • Client behaviour analysis

  • Close iteration with R&D



Requirements:  




  • Information Systems or Computer Science Degree.

  • Excellent English verbal and written communication skills, including the ability to produce usable, maintainable documentation and excellent presentation.

  • Demonstrate ability to integrate two systems (or multiple) using XML along with other programming languages.

  • Demonstrate problem solving abilities by performing technical root cause analysis on system issues and outlining corrective action for given issues

  • Investigate, analyze and summarize client needs and improve overall performance of clients by providing adequate response to client issues and developing relevant software solutions for clients/market

  • Participate in product and/or application definition including new feature analysis, recommendation (advantages/disadvantages)

  • Understanding automation practices throughout development, build, and deployment phases of the application life-cycle.

  • Knowledge of networking as it relates to systems, security, TCP/IP, load balancing clusters, server load balancing, firewalls, Windows Server OS and IIS Server and experience working with SQL (an advantage)

  • Familiarity with ASP.NET application installation & configuration (an advantage)

  • Demonstrated ability to interact professionally with all levels of personnel

  • Willingness to travel overseas for 25% of the time



Second language preference but not restricted to:




  • Spanish/Portuguese

  • German

  • French

  • Mandarin/Cantonese

  • Korean

  • Japanese



Career Path



After a period of time for those who will be qualified, a position of Technical Account Engineer will be offered and will be based in one of our aforementioned offices.



Alternative career advancement opportunities can be found outside the Professional Services team. These departments include but are not restricted to the following:



BI Team

R&D



At Tourico Holidays, we lead the industry by demonstrating that we invest in our employees and provide a means for self-development that can match the career aspirations of any potential employee. This is your chance to join and develop with a company that already operates with 4,500 clients in 100 countries, in an industry that has near endless technological and geographical growth opportunities.



The start date in Orlando, Florida is July 11th. You will need to be available to travel up to four days prior to this date. We do facilitate transportation and transfers.



Apply Online: http://bit.ly/1M2CwW0