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Shift Leaders

at  Hardee's
1715 Buffalo Trail
Morristown, TN 37814

At a glance

Job type Full-time, Part-time
Wages To be discussed
Estimated Wages $7.90 to $11.84 per hour
(Snag Est. )

What is this?

This is Snag's estimate of the wage range for this job based on publicly available data and may not reflect the actual wage for this position with this employer. The estimated wage is not supplied by or endorsed by the employer. Specific wage or rate questions should be directed to the employer.

How is the estimated wage calculated?

This estimate is calculated by looking at a range of jobs in the local market, at the state level, and nationally. Due to the size of markets, the number of positions, the level of employment in the market, and the availability of data, this could make the estimate inaccurate for a specific job.

How is this helpful?

This is helpful to get a general sense of the wage for this type of job and be a guide for what may be earned in this job or similar jobs.

Job description


The Shift Leader assists the Restaurant Manager with management activities and duties. The Shift Leader works with the Restaurant
Management Team to ensure all activities are consistent with and support the restaurant’s business plan. The Shift Leader ensures all
Crew Members and Team Leaders are performing their job responsibilities and meeting expectations in all areas of their job description.

• Able to meet all responsibilities for each employment level below the Shift Leader position, which is the crew person.
• Takes necessary action to ensure all Guest receive “SUPERSTAR Service”; anticipates and exceeds the Guests needs; handles situations
and requests immediately in a positive manner
• Effectively “paths” the restaurant to monitor all aspects of the restaurant’s operation to anticipate problems; takes initiative to correct problem areas immediately.
• Consistently enforces and maintain all Quality, Service and Cleanliness standards.
• Monitors and maintains proper staffing level and labor costs.
• Create a friendly atmosphere for employees and Guests.
• Effectively train Crew Members.
• Provide direction and supervision for Crew Members.
• Support efforts to maximize sales and profits and minimize controllable costs.
• Effectively plan, organize and implement all operational routines and activities during your shift.
• Role model and set a positive example for the entire team.

SHARED VALUES: Models and encourages Big Benders/ Hardees brand shared values.
• Is completely focused on and driven by the Guest.
• Is of high personal integrity and treats all employees with honesty, respect and dignity.
• Contributes to an environment of trust to ensure honest, open and direct communication.
• Is performance oriented and driven; understands performance expectations and is aware of performance results.

EDUCATION: High school diploma or equivalent.
 Must be a minimum of 18 years of age.
HOURS: Must be able and willing to work flexible hours including morning, evening and weekend shifts

• Ability to get results through others.
• Organizational, planning and time management skills
• Team building skills.
• Problem solving skills.
• Good verbal and written communication skills
• Ability to take initiative.

Physical Abilities:
• Stand for long periods of time.
• Work around heat.
• Work around others in close quarters.
• Move throughout the restaurant and observe restaurant operations and employee work performance.
• Able to lift 50 – 75 pounds comfortably.
• Work with various cleaning products.

Additional Info

Minimum Age
18+ years old

Job Benefits

  • Meal Discounts
  • Vacation Pay/Sick Time (full time employees)

Job Industries

Read More
Posted: 2015-11-25

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