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Crew Cook

at  Hardee's
1715 Buffalo Trail
Morristown, TN 37814

At a glance

Job type Full-time, Part-time
Wages To be discussed
Estimated Wages $7.74 to $8.54 per hour
(Snag Est. )

What is this?

This is Snag's estimate of the wage range for this job based on publicly available data and may not reflect the actual wage for this position with this employer. The estimated wage is not supplied by or endorsed by the employer. Specific wage or rate questions should be directed to the employer.

How is the estimated wage calculated?

This estimate is calculated by looking at a range of jobs in the local market, at the state level, and nationally. Due to the size of markets, the number of positions, the level of employment in the market, and the availability of data, this could make the estimate inaccurate for a specific job.

How is this helpful?

This is helpful to get a general sense of the wage for this type of job and be a guide for what may be earned in this job or similar jobs.

Job description


The Crew Person is responsible and accountable for performing specific tasks and duties, as assigned within the restaurant. The Crew Person provides each Guest with a positive Guest service experience, prepares quality food according to standards, & keeps the restaurant clean, pleasant & safe for all Guests & employees.

TOTAL GUEST SATISFACTION: Consistently provides a quality product and Guest experience that delivers total Guest satisfaction.
• Follows all Guest service guidelines and procedures; takes the appropriate action to ensure all Guest receive “SUPERSTAR Service.”
• Works assigned station(s) accurately and productively; cleans and stocks the station area(s); performs other cleaning duties assigned.
• Ensures that all Guests receive hot, quality products; prepares, packages and delivers all products according to Menu Standards.
• Handles all food products according to company procedures; follows all company food safety, handling and sanitation requirements.

TRAINING AND DEVELOPMENT: Strives to improve personal skills and performance level.
• Follows the steps outlined in the Training Program to learn new skills, duties and responsibilities to improve personal performance.
• Communicates to immediate supervisor when additional training, guidance and practice is needed.
• Understands how each job responsibility in the restaurant impacts the Guests, other employees and overall operations.
• Keeps immediate supervisor informed of anything which might affect the Guests, other employees and overall restaurant operations.
• Is performance oriented and driven; understands performance expectations and is aware of performance results.

JOB EXPECTATIONS: Consistently meets job expectations to positively impact the sales and profits of the restaurant.
• Contributes to the restaurant’s success by accomplishing the expected work during each shift; consistently produces quality work.
• Supports the goals, decisions and directives of the Mgmt Team; performs additional duties and responsibilities as directed by mgmt.
• Follows all company guidelines for food & cash controls to minimize costs; properly uses all products, supplies, equipment.

POLICIES & STANDARDS: Follows and complies with all company policies standards, procedures and guidelines.
• Follows all safety, security and emergency policies and procedures; maintains a safe environment for employees and Guests.
• Holds self-accountable for the methods and processes used to perform all tasks and responsibilities and to achieve results.

SHARED VALUES: Models and encourages Big Benders/ Hardees brand shared values.
• Is completely focused on and driven by the Guest.
• Is of high personal integrity and treats all employees with honesty, respect and dignity.
• Contributes to an environment of trust to ensure honest, open and direct communication.
• Is performance oriented and driven; understands performance expectations and is aware of performance results.

EDUCATION: Enrolled in high school; high school diploma or equivalent is preferable. Good verbal and written communication skills; is capable of communicating effectively with restaurant management, Guests and co-workers; bi-lingual skills a plus.
EXPERIENCE: Must be a minimum of 16 years of age.

SKILLS & ABILITIES: Demonstrates and/or possesses the following:
• Ability to work with others (as a team).
• Ability to comfortably interact with all Guests.
• Ability to look at the restaurant operations (from a Guests viewpoint).
• Ability to meet performance standards for assigned tasks and duties.
• Ability to take initiative.
• Problem solving skills.

• Stand for long periods of time.
• Work around heat.
• Work around others in close quarters.
• Able to lift 50 – 75 pounds comfortably.

Additional Info

Minimum Age
16+ years old

Job Industries

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Posted: 2015-11-25

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