Director of Training - Full-time

The Director of Training has responsibility overseeing all aspects of employee training from initial onboarding through full position certification to include periodic recertification.  This position also has responsibility for ensuring compliance with company standards in all areas of operations, including production, preparation, and customer relations through use of the daily electronic restaurant quality assessments to ensure the highest quality products and services are delivered to our customers.  The person applying for this position must have excellent communication skills. Previous management experience is a must. You must be a minimum age of 21+ years old for this job.

Some of the great BENEFITS of working at Chick-fil-A:

• It's a Great Place to Work - A job at Chick-fil-A is more than just a job; it's a stepping-stone to a successful future in the world of business.  At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A.

• Flexible Hours - You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.
• Closed Sundays - All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
• Work Directly with a Chick-fil-A Operator - The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future.
• Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.

RESPONSIBILITIES:

• New employee orientation and training
• Re-Certification of existing employees
• Develop and supervise Certified Trainers
• Uniform Ordering and Uniform Inventory Management
• Employee Care
• Bi-Monthly Newsletter

MINIMUM QUALIFICATIONS

Specific Experience:

• Required: High School Diploma or equivalent
• Required: Strong analytical and problem solving skills
• Required: Experience as a leader in the customer service industry

Other Characteristics:

• Excellent customer service
• Strong communication/written/verbal skills
• Strong interpersonal skills: gets along well with others
• Able to lift 40 - 60 pounds on a consist basis
• Ability to prioritize
• Organizational skills
• Close attention to detail
• Ability to multi-task
• Detail orientated
• Able to work well independently and in a team environment
• Servant spirit with strong sense of stewardship
• Self-starter who completes tasks without excessive supervision

Preferred qualifications:

• Bachelor's degree or above, preferably in a business or an applicable field of study
• This is a full time position.
• This person must have experience in teaching and a passion for excellence in training.
• This person must be skilled in time management.
• This person must be self-directed and highly organized.
• This person must have basic computer skills.
• This person must master all knowledge and skills of every position in the Restaurant except for management and office administration.

• Great Opportunities for Advancement!! With this position, you have the potential to one day become a Franchisee!!