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Hours Part-time, Full-time
Location 4199 Campus Drive
Irvine, California

About this job

Job Summary: In-shoppers are responsible for greeting customers when they enter and exit the restaurant. Providing world-class customer service and executing fast and accurate sandwiches while maintaining sanitation standards.
Duties and Responsibilities:
* Makes fast, accurate and consistent sandwiches
* Complies with all portion sizes, recipes, and all systems and procedures.
* Maintains cleanliness and sanitation of the restaurant including all tables, floors, windows, beverage
station, restrooms, etc.
* Greets customers and takes orders -- operates cash register -- collects payment from customer and makes change.
* Executes blow away greetings and farewells
* Takes phone orders and completes delivery tickets
* Fills out systems and procedures with 100% accuracy and integrity
* Maintains professional appearance at all times in compliance with the Jimmy John's Dress Code
* Displays a positive and enthusiastic approach to all assignments
* Performs other related duties as required
Knowledge, Skills, and Abilities:
If in a customer contact position, must be able to speak, read and write the English language fluently and clearly.
Position requires bending, standing and walking the entire workday.


Job Summary: Delivery Drivers' primary responsibility is to deliver sandwiches to customers in the designated delivery area. Drivers are expected to check all products for accuracy against quality standards and delivery products to customers in a safe, courteous and timely manner. Drivers will also work as an in-shopper when no deliveries are scheduled.
Duties and Responsibilities:
* Takes phone orders and completes delivery tickets in a courteous and timely manner.
* Deliver Sandwich orders to customers in a safe, courteous and timely manner in established delivery area only.
* Accepts payment from customers for orders.
* Works with management at the end of the shift to reconcile cash from delivery sales.
* Makes fast, accurate and consistent sandwiches.
* Complies with all portion sizes, recipes, and all systems and procedures.
* Maintains cleanliness and sanitation of the restaurant including all tables, floors, windows, beverage
station, restroom, etc.
* Greets customers and takes orders -- operates cash register -- collects payment from customer and makes change.
* Executes blow away greetings and farewells.
* Takes phone orders and completes delivery tickets.
* Fills out systems and procedures with 100% accuracy and integrity.
* Maintains professional appearance at all times in compliance with the Jimmy John's Dress Code.
* Displays a positive and enthusiastic approach to all assignments.
* Performs other related duties as required.
Knowledge, Skills, and Abilities:
Must be able to speak, read and write the English language fluently and clearly. Position requires bending, standing, and walking the entire workday. Must be at least 18 years of age, have a valid driver's license, reliable transportation, current automobile insurance, and a clean driving record.

Assistant Manager
Job Summary: Manages all functions of a Jimmy John's restaurant to ensure customer service and high-quality products are delivered to ensure restaurant profitability when the General Manager is not on duty. Responsible for the successful execution of fast, accurate sandwiches and world-class customer service while maintaining a clean, organized shift.
Duties and Responsibilities:
* Manages a staff of approximately 3 to 15 employees. Assigns, oversees and evaluates work. Recommends promotion, transfer, or termination of employees based on performance.
* Provides on-the-job training for new employees.
* Delegates and is responsible for the ordering, receipt, storage and issuing of all food, labor, equipment, cleaning, and paper supplies for the unit to ensure a minimum loss from waste or theft.
* Assists in the supervision of the preparation, sales, and service of food.
* Forecasts food items. Estimates what amount of each food item will be consumed per shift.
* Supervises food preparation and service operations while on duty. Assists inshoppers during rush periods to ensure the maintenance of restaurant efficiency.
* Assists inshoppers in greeting customers, taking orders, using the cash register, assembling order and checking for completeness and correctness.
* Ensure that every customer receives world-class customer service.
* Route deliveries and serve drivers to maximize delivery business and speed.
* Completes daily food preparation (opening procedures, meat and vegetable slicing, bread production).
* Completes Closing Procedures.
* Executes systems and procedures with 100% integrity and completeness.
* Completes daily and weekly paperwork.
* Responsible for 100% of the cash drawers at all times during the shift.
* Receives and stores product.
* Audits previous shift's systems and procedures for 100% integrity and completeness.
* Completes preventive maintenance and upkeep on store's equipment and supplies.
* Performs other related duties as required.
Knowledge, Skills, and Abilities
* Must be able to read and write and communicate in English.
* Ability to establish priorities, work independently, and proceed with objectives with minimal supervision.
* Ability to handle and resolve customer threats and issues.
* Ability to handle and resolve employee issues.
* Skills to use a personal computer and various software packages (Word/Excel).
* Ability to handle stress and high-volume operations.
Special Requirements: Willing to work overtime, holidays, weekends as business dictates. Position requires bending, standing, and walking the entire workday. Must be able to lift 50 pounds. Must be at least 18 years of age, have a valid driver's license, reliable transportation, current automobile insurance, and a clean driving record. Must have the stamina to work a minimum of 50-60 hours a week.

General Manager
Job Summary: Manages all functions of a Jimmy John's restaurant to ensure customer service and high quality products are delivered to ensure restaurant profitability. Responsible for the successful execution of fast, accurate, sandwiches and world-class customer service while maintaining a clean, organized shift.
Duties and Responsibilities:
* Manages a staff of approximately 3 to 15 employees. Assigns, oversees and evaluates work.
* Manage hiring, training, evaluating, disciplining, and termination of employees.
* Provides on-the-job training for new employees.
* Delegates and is responsible for the ordering, receipt, storage and issuing of all food, labor, equipment, cleaning, and paper supplies for the unit to ensure a minimum loss from waste or theft.
* Assists in the supervision of the preparation, sales, and service of food.
* Forecasts food items. Estimates what amount of each food item will be consumed per shift.
* Supervises food preparation and service operations while on duty. Assists inshoppers during rush periods to ensure the maintenance of restaurant efficiency.
* Assists inshoppers in greeting customers, taking orders, using the cash register, assembling order and checking for completeness and correctness.
* Ensure that every customer receives world-class customer service.
* Route deliveries and serve drivers to maximize delivery business and speed.
* Completes daily food preparation (opening procedures, meat and vegetable slicing, bread production).
* Executes systems and procedures with 100% integrity and completeness.
* Completes daily and weekly paperwork .
* Responsible for 100% of the cash drawers at all times during the shift.
* Completes week ending paperwork.
* Controls inventory by using a weekly inventory system and maintain regular inventory ordering schedules.
* Receives and stores product.
* Conducts weekly manager's meeting.
* Audits systems and procedures as well as shift ending paperwork.
* Completes preventive maintenance and upkeep on store's equipment and supplies.
* Performs other related duties as required.
Knowledge, Skills, and Abilities
* Must be able to read and write and communicate in English
* Ability to establish priorities, work independently, and proceed with objectives without supervision
* Ability to handle and resolve customer threats and issues.
* Ability to handle and resolve employee issues.
* Skills to use a personal computer and various software packages (Word/Excel).
* Ability to handle stress and high-volume operations.
Special Requirements: Willing to work overtime, holidays, weekends as business dictates. Position requires bending, standing, and walking the entire workday. Must be able to lift 50 pounds. Must be at least 18 years of age, have a valid driver's license, reliable transportation, current automobile insurance, and a clean driving record. Must have the stamina to work a minimum of 50-60 hours a week.