House Attendant (with Maintenance Assistance) at Hampton Inn North - Full-time / Part-time

JOB SUMMARY

The Houseman is responsible for maintaining the cleanliness of guest corridors, elevators and all assigned areas.  He/she is responsible for delivering items to guest rooms (luggage, irons, coffee, etc.)

Assistance with basic maintenance responsibilities is required of the Houseman. 

RESPONSIBLITIES:

*  Approach all encounters with guests and employees in a friendly, service-oriented manner.  

*  Maintain regular attendance according to the needs of the hotel. 

*  Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametage when working.

*  Comply at all times with Valley Hospitality standards and regulations to encourage safe and efficient hotel operations.

*  Maintain a warm and friendly demeanor at all times.

*  Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.

* Basic maintenance responsibilities, as needed. 

DUTIES:

*  Walk assigned floors at beginning and end of shift; remove newspapers, trays, empty ash urns, remove trash and/or linens and note any areas that need immediate cleaning.

*  Use proper two-way radio etiquette at all times when communicating with other employees.

*  Use daily checklist to complete projects listed below as assigned.

   a.  Elevator lobbies

   b.  Ash urns

   c.  Glass tables

   d.  Furniture

   e.  Ice Machines/Vehding machines

   f.  Elevator doors/frames

   g. Service landing/linen closets

   h. Stair wells

   i.  Polish floors

   j.  Other projects as assigned by management

*  Practice safe work habits to ensure safety to guests, fellow employees and self. 

*  Handle items for "Lost and Found" according to the hotel standards.

*  At the end of the shift, turn in all keys and assignment sheets to the Housekeeping Office.

*  Report maintenance issues to Housekeeping Supervisor/Manager.

*  Be familiar with correct guestroom cleaning procedures to assist with cleaning if needed.

*  Pick up any Room Attendan'ts dirty linen or trash as needed.

*  Before leaving section, collect all trash from the service landings and take to/dispose in outside trash dumpsters, per hotel procedures.

*  Vacuum guest corridors.

*  Assist Housekeeping as needed  (i.e. bedboards, roll-aways, flip beds, etc.)

*  Deliver any clean linen to assigned sections, if applicable.

*  Maintain cleanlineess and organzation of Housekeeping Office, linen rooms, storage closets and stairwells.

*  Attend meetings/training as required by management.

*  Perform other duties as requested by management. 

I HAVE READ AND UNDERSTAND THE JOB DESCRIPTION AS STATED ABOVE AND ACCEPT THAT ANY OF THE TASKS MAY BE MODIFIED OR CHANGED.  I ACCEPT RESPONSIBILITY FOR KNOWING THE MODIFICATIONS AND/OR CHANGES IN THIS JOB DESCRIPTION.  I CAN PERFORM THE ESSENTIAL FUNCTIONS OF THIS JOB AS LISTED ABOVE, WITH OR WITHOUT REASONABLE ACCOMODATION.