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in Phoenix, AZ
Bartender - Full-time / Part-time
•30 days ago
Hours | Full-time, Part-time |
---|---|
Location | 3101 E Camelback Rd Phoenix, Arizona |
About this job
Bartender's Expectations
- Personal Standards
- Uniform clean and nicely pressed
- Has all accessories (waiter pad, lighter, pen, wine key)
- Shoes: Non slip, black, polished dress shoes
- Punctual: not late, always on time.
- Product Knowledge
- Menu
- Able to give recommendations
- Knows our product
- Talks about menu items so that the guest wants to buy them (able to describe them while making their mouth
- water)
- Wine
- Gives recommendations based on the guests tastes
- Describes wine to guest
- Continually learns about wines
- Knows grapes, regions, years
- Liquor -
- Knows the liquors on stock
- Ability to make cocktails (including signature)
- Sales
- Able to suggestively offer additional items to guest (upsell)
- Guest Relations
- Interacts well with Guests
- Engages with guest
- Continually gives the "big finish"
- Impresses guests with the "wow factor"
- Management receives good feedback from guest
- Has a solid spiel
- Remains composed while on the floor (put's on the face)
- Professionalism while still being friendly
- Company Standards
- Follows steps of service
- Cleanliness of tables
- Fire times are "spot on"
- Tables are properly marked for each course
- Good situational awareness (ability to triage tables quickly and efficiently)
- Overall cleanliness of bar
- Keeping personal conversations off the floor.
- Timely service
- Glass ware polished to the Floor's standards
- Team Work
- Works well with other employees
- Employees like working with you - Communicates well with other team members
- Able to ask for help when it's needed - Works with the bar team at the end of the their shift to ensure the bar is set up for success for the following day.
- Encouraging to the other employees and doesn't talk negatively.
- Works well with other employees