Questions & Answers

Video series: What does customer service mean to you?

"What does customer service mean to you?" It's one of the common job interview questions that stumps a lot of job seekers, but it shouldn't. Be honest. Don't say what you think the interviewer wants to hear – really put yourself in the customer's shoes. What's an example of excellent customer service you've received before? Think back on what made that experience memorable and what exactly the worker did to help. Your answer should also […]

Questions to avoid asking in a job interview

Remember at the end of an interview when an employer asks, "do you have any questions for me?". Well, keep in mind that they want you to ask questions. We typically say fire away and you should. But there are a few questions you should never ask in a job interview. What does your company do? By asking this, you're just admitting you haven't done the proper research on the company. A quick internet search will […]

How to answer weird interview questions

We asked our Facebook fans, Twitter followers and those of you who came to our homepage, “What is the strangest question you’ve been asked in a job interview?” Well, we got some weird ones. They ranged from, “What type of cereal would you best describe yourself as?” to “How would you explain Facebook to your grandma?” to “We hold a lot of office parties, what food would you bring?” to “If you had to make a […]

Tips for your first interview: What are your weaknesses?

We've been going over some tips on how to answer interview questions if you are trying to get your first job. It's a little intimidating, but if you come prepared and practice your answers to these questions, you'll go into your interview with confidence that you have what it takes to get hired. So you're in the interview, and the interviewer asks you one of the scariest interview questions, "What are your weaknesses?" This question […]

Tips for your first interview: What are your strengths?

We've been going over some tips on how to answer interview questions if you are trying to get your first job. It's a little intimidating, but if you come prepared and practice your answers to these questions, you'll go into your interview with confidence that you have what it takes to get hired. So, you're in your first job interview and they start asking questions like, "What are your strengths?" Now, this is a very […]

Tips for your first interview: Tell me about yourself

This series we're going to be talking about how to interview for your first job. It's tricky and can be scary...we know. We've all been there. But, getting that first job may not be as hard as you think. This week we're going to focus on the job interview question, "Tell me about yourself?" if you have no job experience. This may be one of the first questions you get asked in your interview, so […]

Tips for your first interview: “Why should we hire you?”

We’ve started a new video series where we are going to talk about how to answer interview questions when you have no job experience. It’s tricky and can be scary…we know. We’ve all been there. But, getting that first job may not be as hard as you think. So, you’ve just been called in for your very first interview. That’s great! After the happy dance ends, you may start to get a little worried about […]

Video series: How to explain unemployment gaps

Today we are going to go over how to explain employment gaps. Now these can be scary, especially if you are asked about your employment history in a job interview. Here are the most common reasons we see for employment gaps: “I've been a stay-at-home mom (or dad) for the past few years. How should I explain this to an employer?” “I had to leave my last job four years ago because of some medical issues. […]

Video series: How would you deal with a difficult customer?

Today we are going to go over the job interview question, "how do you deal with difficult customers?" If you are interviewing for a position like restaurant server or retail clerk, chances are, you will be asked this question. No one likes mean and unhappy customers, but you will probably deal with them no matter where you work. Your interviewer is asking you this question to really get a feel on how you handle frustration […]

Video series: How much do you want to make?

Today we're going to talk about the job interview question "what are your pay requirements?" You may also hear this question worded "how much do you want to make?" and “What kind of salary are you looking for?". This question can be super awkward. You want to make a good amount of money, but you also don't want to scare them away by giving them a number they can't afford. Answers to avoid: “Anything. It […]