Director, SaaS Product Management

Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Working Mother Magazine, Diversity Inc. and others. If you're as passionate about your future as we are, join our team.KPMG is currently seeking a Director, SaaS Product Management to join our Digital Nexus technology organization. This is a remote work opportunity.Responsibilities:Accountable for ensuring the SaaS Platform Configuration and Development processes are performed according to the agreed and documented standard and meet the aims of the definitionAct as the leader in defining the platform strategy and offerings; sponsor, design and change manage the process and its metricsPeriodically audit and review the platform strategy to ensure compliance, and safeguard that the strategy is still appropriate and effect change as requiredGive oversight to the intake of ideas and classification of new demand; oversee the platform teams and their processes that satisfy the demandCollaborate with Portfolio Management to monitor and timely manage all demand in the pipelineWork with the Service Portfolio Management function to ensure demand aligns to services under managementQualifications:Minimum ten years of recent experience in governance and platform management or related field; work experience in mature service management environmentBachelor's degree from an accredited college or university is preferred; ITIL (practitioner or expert) certification is preferredThorough knowledge of SaaS Platform Configuration and Development and improvement methodologies; proven performance of oversight of the operational function of implementing and supporting platform/application configuration and developmentPossess a quick learning agility and strong business acumen with the ability to connect cross-functionally; demonstrated strong leadership skills by actively seeking information and listening to key constituents, understanding what needs to be achieved and influencing change when neededCapability to understand challenges or underlying concerns, share ideas, develop effective responses or escalate to higher management, and understand trade-offs to make a decisionCapacity to lead projects or manage large, complex processes; must have an improvement-oriented mindsetKPMG complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, the firm is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility.  Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health.  Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year.  Additionally, each year the firm publishes a calendar of holidays to be observed during the year and provides two firmwide breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday.  Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at “Benefits & How We Work”.Follow this link to obtain salary ranges by city outside of CA: KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an affirmative action-equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them.KPMG does not currently require partners or employees to be fully vaccinated or test negative for COVID-19 in order to go to KPMG offices, client sites or KPMG events, except when mandated by federal, state or local law.  In some circumstances, clients also may require proof of vaccination or testing (e.g., to go to the client site).