Service BDC

Scott Kia is hiring and we want to talk to you! We are looking for a customer focused, sales minded individual that we can fully train! No experience required!! The right person for this role is friendly, energetic, has a positive attitude and strong organization, communication and problem-solving skills. We’re seekingsomeone that is looking for a long term career with us! We also love hiring job seekers from a variety of industries: retail, hospitality (server, bartender etc.), leisure, customer service etc. We’re also open to entry level job seekers!

BENEFITS:

• Competitive Pay Plan
• Medical, Dental & Vision Insurance Plans
• Short/Long Term Disability
• Employer contributed 401(K) Plan
• Paid Time Off & Holidays

REQUIREMENTS: 

• Team player
• Organization & Time Management Skills
• Dependability
• Computer literate
• Excellent written and verbal communication skills
• Above average energy level
• Proven record of achieving exceptional Customer Satisfaction
• A desire for a long term career with a growing organization 
• A valid State Driver’s License and ability to pass a pre-employment criminal background check 

 RESPONSIBILITIES: 

• Greet customers promptly 
• Obtain customer and vehicle information
• Clearly report all vehicle symptoms as described by customer 
• Make recommendations based on time, mileage and history of the vehicle
• Generate estimates for repairs and maintenance
• Generate service repair orders
• Establish follow up time
• Monitor the progress of each vehicle throughout the day and update customers frequently
• Motivate Service Technicians
• Verify invoices reconcile with the work performed
• Explain all completed work and charges to customer 
• Close out customer invoices
• We will fully train you - experience with any of the above responsibilities is not required!!

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.