Office Assistant

Job Summary:

Under the direct supervision of the Office Practice Manager, the Office Assistant is primarily responsible for facilitating an appropriate, efficient and welcoming environment for patients. Employee will be involved with several aspects of the
practice including patient contact, scheduling, clerical duties and business functions. This position requires the Office Assistant to communicate with patients and visitors. The Office Assistant must be able to multi-task. The Office Assistant must be able to sit for long periods of time. Other duties as assigned.

Job Duties:

• Answers telephone in a friendly and professional manner and forwards calls to appropriate personnel in a timely manner.
• Assists patients as needed in the proper completion of registration, and financial forms; answers any questions to
  ensure patient understanding in a clear and effective manner.
• Creates encounter for all patients with an appointment, ensuring that address, telephone, and other demographic
  information and payer information is correct in Practice Management.
• Schedules appointments for patients in an accurate and timely manner.
• Obtains patient paperwork ensuring accuracy and completeness to meet departmental and SVMS standard procedures.
• Verify, scan, and maintain all patient insurance information.
• Performs other duties assigned by supervisor.

Qualifications:

• High school diploma or the equivalent
• Office management skills including word processing, data entry, and recordkeeping principles
• Previous knowledge of healthcare systems is preferred.
• Possess the ability to handle a multi-line phone.