Mortgage Servicing Office Coordinator

Are you an organized dynamo with a knack for keeping things running smoothly? Do you thrive in a bustling office environment? Our Coeur d’Alene-based mortgage firm is on the hunt for a Mortgage Servicing Office Coordinator to join our team! As the heart of our Mortgage Loan Servicing department, you'll be the go-to person for ensuring our operations stay in shipshape.

Reporting directly to the Director of Servicing, you’ll be the driving force behind our office's efficiency, handling a mix of administrative and operational tasks with finesse. From managing general office duties to providing stellar customer service, you’ll be the linchpin that keeps everything moving seamlessly.

Responsibilities:

Office Coordination: Keep our office operations humming along smoothly by implementing and refining procedures, maintaining office supplies, and ensuring the premises are in top-notch condition.

Document Management: Handle post-closing loan documents and lender binder management with precision and care.

Customer Engagement: Delight our clients with top-tier customer service, including answering phones, managing emails, and sending out monthly statements.

Tech Savvy: Leverage your proficiency in Microsoft applications and other tech tools to streamline processes and stay ahead of the curve.

Requirements:

Salary: $22 - $24 per hour

Benefits Offered: 

Healthcare Benefits: Medical, Dental, and Vision Insurance

Other Insurance: Life, Disability, AD& D

Retirement Plan: What type – 401k w/ 3% match after 90 days

PTO: minimum 2 weeks of PTO to start

Proven Professionalism: Previous experience in an office setting is a must, demonstrating your ability to thrive in a fast-paced environment.

Tech Proficiency: Excel, Word, Outlook, and navigating websites are second nature to you.

Communication Skills: Your verbal and written communication skills are top-notch, reflecting our commitment to exceptional service.

Organizational Wizardry: You excel at juggling multiple tasks and deadlines, ensuring nothing falls through the cracks.

Team Player: You’re not just a solo performer – you thrive in collaborative environments and contribute positively to team dynamics.

Enthusiastic Attitude: Your passion for your work is infectious, energizing those around you to strive for excellence.

If you’re ready to bring your organizational prowess and easygoing attitude to a dynamic team, we want to hear from you!