Agent's Executive Assistant - State Farm Agent Team Member

ROLE DESCRIPTION:
Allison Bash - State Farm Agent is seeking an organized and efficient specialist to fulfill administrative duties and support the agency in gaining and keeping customers. As Agent's Executive Assistant - State Farm Agent Team Member with our agency, your attention to detail, dedication to client relations, and sales-mindedness equip you for this versatile position.

We look forward to incorporating your energy and perspective into our team as we build success together.

RESPONSIBILITIES:

• Ensure accuracy of team member production and commission data within FrontRunner.
• Compile comprehensive high-level summary reports including BOD, CLAIMS, PFA Recon, Miscellaneous Recon, and weekly reports.
• Conduct call report activities to facilitate effective communication and engagement.
• Utilize ECRM analytics to derive actionable insights for strategic decision-making.
• Address defector issues to enhance customer retention and loyalty.
• Manage responses to customer reviews to maintain a positive online reputation.
• Support general marketing efforts to drive brand awareness and growth.
• Perform miscellaneous duties as required to contribute to team success.

QUALIFICATIONS:

• Dedicated to customer service
• Exceptional communication skills
• Eager to learn
• Able to achieve mutually agreed upon marketing goals
• Interested in marketing products and services based on customer needs