General Manager - NDT

MISTRAS strives to provide a positive work environment that values excellence in safety and quality, free from discrimination and harassment. Every MISTRAS employee plays a part in our Company’s success and making this a great place
to work. We are committed to a workplace where all employees are free to raise issues, concerns and questions for the improvement of our operations and work environment. Safety is the overriding priority in everything we do; all duties critical to safety, quality, and environmental protection are carried out in compliance with all requirements and with personal accountability.

The General Manager will have full responsibility for the business unit, which includes the financial performance, operations, and sales. They will provide leadership in formulating and implementing strategy for sustainable profitable growth. This Mistras lab is located in Auburn, Massachusetts with operations providing in-house high & low energy X-Ray among other traditional NDT methods (specializing in heavy wall castings) as well as providing field NDT Services (all methods) supporting industries including but not limited to Oil & Gas, Aerospace, Defense, Infrastructure, Power Generation (nuclear & fossil), and Petrochemical.

MAJOR RESPONSIBILITIES/ACTIVITIES:
• Oversee lab operation as a whole.
• Responsible for site visits with employees and customers.
• Support Operations with required manpower and equipment staffing requirements
• Manage, direct and support Project Managers at assigned evergreens.
• Responsible for developing and achieving fiscal budgets.
• Utilization of key performance indicators to increase customer value.
• Approve all lab expenditures.
• In charge of employee retention, review, and individual development.
• Work hand-in-hand with the sales team in identifying strategic targets and pricing strategies.
• Contract review negotiation.
• Works in conjunction with entire staff in order to continue to operate an extremely safe and quality driven
facility.
• Responsible for SOX, Safety, Quality, and Radiation Safety program compliance, and all statutory
compliance.
• Maintaining all business records, including customer and vendor data files.
• Formulating the annual business plan and budget and monitoring adherence.
• Responsible for implementing company policies and protocols and ensuring compliance.
• Accountable for division safety performance.
• Responsible for division Profit and Loss statements and economic performance.
• Responsible for division payroll and accounts payable.

MINIMUM REQUIREMENTS:
• Prior experience in a General Management role is preferred.
• Experience in an industrial, nuclear, petrochemical, refining or utility related environment is required.
• Prior experience in the Nondestructive Testing (NDT) industry is required.
• A strong background in Radiography (X-Ray & Gamma)
• College course work is highly desirable, but not required.
• Effective communicator with the ability to mitigate emotional customer and employee situations.
• Must possess an understanding of MISTRAS’ Advanced Technology offerings.

ESSENTIAL PHYSICAL FUNCTIONS:
• Frequent lifting up to 30 lbs.
This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be
assigned.

MISTRAS strives to provide a positive work environment that values excellence in safety and quality, free from discrimination and harassment. Every MISTRAS employee plays a part in our Company’s success and making this a great place to work. We are committed to a work place where all employees are free to raise issues, concerns and questions for the improvement of our operations and work environment. Safety is the overriding priority in everything we do; all duties critical to safety, quality, and environmental protection are carried out in compliance with all requirements and with personal accountability.

Note to Applicants:

Smoking is prohibited in all indoor areas of the Company unless designated smoking areas have been established by a particular location in accordance with applicable state and local law.

Note to Rhode Island Applicants: The company is subject to Chapters 29-38 of Title 28 of the General Laws of Rhode Island, and is therefore covered by the states worker's compensation law.

Initial ( if applicable) Massachusetts Applicants: I understand that it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Initial ( if applicable): Maryland Applicants: I UNDERSTAND THAT UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT OR CONTINUED EMPLOYMENT, THAT ANY INDIVIDUAL SUBMIT TO OR TAKE A POLYGRAPH OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.

Equal Opportunity Employer/Veterans/Disabled:

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race,
color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and
will not be discriminated against on the basis of disability.