iTeller Specialist

Join our team and make a positive impact! Experience the BlueOx culture and enjoy a professional, fun, and rewarding career. We pay and reward for knowledge, expertise, integrity, and dynamic personalities. At BlueOx, we are committed to putting our members first and are looking for diverse, energetic, goal-oriented professionals who share the same passion to serve our members and communities as we do.

Benefits Offered:

• 401(k) match and Profit Sharing
• Education reimbursement
• Up to $600 in wellness reimbursement annually – fitness equipment, gym membership, massages, etc.
• Full Medical, Dental, Vision, and Prescription Insurance coverage
• Health Savings Account with bi-weekly Employer Contributions
• Employer Paid Life Insurance
• Employer Paid Short and Long Term Disability coverage
• Generous Paid Time Off
• 13 Paid Holidays
• Employee Assistance Programs
• Monthly commissions and incentives
• Employee Appreciation Events
• On-Demand Pay
• Paid Parental Leave
• Paid Volunteer Hours
• Performance and Discretionary Bonuses

… and more

Role:

The iTeller Specialist assists members and potential members virtually with transactional requests, resolving problems, and cross-offering products and services to enhance our electronic service and lending portfolio. iTeller Specialist is expected to provide excellent member service, in accordance with expectations set forth by management and strive to meet or exceed assigned goals.

Essential Functions & Responsibilities:

• Provides informed, prompt, accurate service and support to all members and associates by interaction through the iTeller machines, answering phone calls, resolving member problems, and following up with electronic communication channels.
• Carry out assigned duties and responsibilities with minimal errors according to established department standards.
• Actively cross-sell products and services to members to achieve or exceed all established sales goals and assist in meeting BlueOx Credit Union's strategic goals.
• Troubleshoot and resolve member and internal inquiries in a timely and accurate manner.
• Ensure compliance with all applicable Credit Union policies and procedures.

If you are an expert in hospitality, love people, and have a passion for advancing lives, apply today!

BlueOx Credit Union provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, height, weight, disability, genetic information, marital status, amnesty, status as a covered veteran, or any other status or characteristic protected by applicable federal, state and local laws.

Compensation details: 16.5-18.5 Hourly Wage

PId786a4f27fe5-29952-34327538