Rental Coordinator

Position Summary:

This position provides administrative and operational support to the sales, operations, and other office administration employee(s) to carry out customer-oriented sales and service activities in a growing business environment. The main focus of the role is to generate invoices for customers and ensure timely payment collection.

Rental Coordinator Essential Duties and Responsibilities include the following.

• Direct and coordinate rental contract activities, working with sales and customers to ensure proper contract management, including billing and invoice collection.
• Handle incoming customer calls to address rental contract needs or issues.
• Process paperwork and data entry for rental contracts, service records, and all billable documents.
• Utilize computers for analysis, simulation, or information systems and documentation.
• Work independently and with teams on special, ongoing, and nonrecurring projects as assigned.

Qualifications: To perform this job effectively, the individual must satisfactorily perform each essential duty. The requirements below represent the knowledge, skill, and ability required for the job. Reasonable adjustments may be made to enable individuals with disabilities to perform essential functions.

• Minimum three years of billing and collections experience
• Proficient with Microsoft Office, especially Excel, Word, and Outlook.
• Must learn new data programs/applications/ systems quickly.
• Excellent Customer Service and Time Management skills.
• Ability to multi-task, prioritize, and work efficiently with consistent follow-through to meet defined deadlines.
• Ability to anticipate work needs and follow through with minimum direction.
• Must be detail-oriented.
• Written and verbal communication and interpersonal skills.
• Team-oriented self-starter with the ability to work independently with little to no supervision.

Supervisory Responsibilities:

This job has no supervisory responsibilities.

Education/Experience:

A high school diploma, GED, or associate’s degree is a plus. Minimum three years administrative experience, preferably in a rental customer service organization