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in Stuart, FL
Shelter Case Manager - Part-time
Verified Pay | $20 per hour |
---|---|
Hours | Part-time |
Location | Stuart, Florida |
Compare Pay
Verified Pay$20.00
$35.85
$48.28
About this job
Located in Stuart, FL-$20/Hr.
#TCFL
Express Employment Professionals is looking to add a Shelter Case Manager to our Stuart, FL team!
Primary Objective:
Responsible for providing Trauma Informed Care, to help families experiencing homelessness, often living in hotels or with friends or family, remain in a safe, secure environment while assisting them to secure their own housing. This organized, compassionate, and motivated person will quickly transition families from homelessness to permanent housing, following a rapid-rehousing, housing-first approach. The CM will also assist families in obtaining outcomes such as securing employment, increasing earning potential, securing/maintaining housing, and securing a trade/certificate.
Responsibilities:
- Exhibits a professional attitude and models’ appropriate attire, communication and personal interaction towards guest and host sites.
- Conducts phone intakes and reports to Case Management Director (CMD).
- Lead the screening and intake process for all potential families: conduct intake interviews including talking with referral source(s)/partners; conduct orientation for new families moving into the shelter and transitional housing program.
- Communicate with the Host & Support Coordinators to ensure hosting congregations have necessary family information (work schedule, food allergies, vehicle, etc.).
- Find housing for families by liaising with landlords and getting families ready as needed: debt repair, ensuring families can get utilities turned on in their name, will have furniture, etc.
- Work with Case Management Director and Case Manager program assistant to deliver resources, referrals and workshops as needed related to employment, financial literacy and budgeting, housing plans, and educational planning.
- Develop relationships with partner organizations and maintain database of resource for families.
- Serve as an advocate for families with community service agencies.
- Provide crisis support to families and volunteers as needed.
- Caseload includes 10 – 20 families in network/in-house programs and est. 25-35 graduate families at any given time.
- Additional responsibilities include: Weekends, evenings, assisting in Prevention, Diversion, Almost Home, Open Table or Program Nights.
Qualifications:
- Shelter Experience and/or experience with working with the Homeless is a Strong PLUS.
- At least two years of experience in the not-for-profit field.
- Proficient in basic computer applications such as Microsoft Word, Excel, Outlook, e-mail and internet usage
- Record keeping, organization and planning skills
- Demonstrated capability to conduct self in a calm and professional demeanor when dealing with guests and difficult situations
- Demonstrated capability to effectively communicate orally and in writing
- Ability to work well with a diverse group of guest and volunteers
- Ability to effectively manage a wide array of tasks, projects and responsibilities
- Ability to work productively in an unstructured environment with frequent interruptions