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Roof Management Coordinator
•10 days ago
| Estimated Pay | $17 per hour |
|---|---|
| Hours | Full-time, Part-time |
| Location | Austintown, Ohio |
Compare Pay
Estimated Pay We estimate that this job pays $17.17 per hour based on our data.
$11.74
$17.17
$24.73
About this job
Job Description
Job Description
If you love building solid customer relationships and want to work in the growing Construction/Contractor industry, you might be the Customer Service Representative Robert Half is looking for. Are you an articulate, highly-skilled candidate? You could find an excellent career opportunity in this Customer Service Representative position. If you're looking for work in Austintown Twp, Ohio and can work a short-term contract / temporary to hire position, this could be the Customer Service Representative opportunity for you! This position is located in a dynamic, rapidly-changing call center.
What you get to do every single day
- Deliver outstanding, friendly customer service in a timely fashion
- Retrieve and oversee the sending of written business communications
- Receive and place telephone calls
- Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers- Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers
- Excellent customer service and office administrative skills
- Experience performing extensive research to resolve complex customer inquiries
- 2+ years' experience of proven performance in a goal-driven & customer-focused environment desired
- Positive attitude and an engaging businesslike approach
- Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement
- Proficient with diversified computer software and systems
- Microsoft Office experience preferred
- Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
- General familiarity with account management
- Well-founded grasp of Microsoft Excel
- Proven knowledge of Microsoft Word
- Solid understanding of customer service
- Basic Computer Skills experience required
- Field Technicians experience highly desired
- Proficiency in Job Scheduling
- Scheduling experience
- Strong communication skills and able to receive criticism well
If you derive professional and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!
What you get to do every single day
- Deliver outstanding, friendly customer service in a timely fashion
- Retrieve and oversee the sending of written business communications
- Receive and place telephone calls
- Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers- Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers
- Excellent customer service and office administrative skills
- Experience performing extensive research to resolve complex customer inquiries
- 2+ years' experience of proven performance in a goal-driven & customer-focused environment desired
- Positive attitude and an engaging businesslike approach
- Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement
- Proficient with diversified computer software and systems
- Microsoft Office experience preferred
- Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
- General familiarity with account management
- Well-founded grasp of Microsoft Excel
- Proven knowledge of Microsoft Word
- Solid understanding of customer service
- Basic Computer Skills experience required
- Field Technicians experience highly desired
- Proficiency in Job Scheduling
- Scheduling experience
- Strong communication skills and able to receive criticism well
If you derive professional and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!
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