Part-time Receptionist

Collegiate School seeks two part-time Receptionists to serve as the first person that potential families, parents, and other visitors hear when they call the School. We are seeking two shifts - one morning shift from 7:30 a.m. - 12:30 p.m. and one afternoon shift from 12:30 p.m.- 4:45 p.m. The Receptionist serves as Collegiate’s first point of contact with all constituents; vendors, visitors, prospective and current families. In this role, the Receptionist manages daily phone answering tasks while being available to administratively assist the Admission Office personnel in completing administrative and clerical tasks within the daily operation of the offices. Duties include responding to the School’s main phone line to answer questions and/or transfer calls to employees or departments in an efficient and timely manner. The Receptionist will coordinate with another shift receptionist, ensuring coverage is provided daily by coordinating schedules between the hours of 7:30 a.m. and 4:45 p.m. each weekday. The Receptionist is accessible, approachable, welcoming, able to manage confidential situations with discretion, tact and respect. The ideal candidate has a strong commitment to customer service as well as a professional & welcoming personality and speaking voice. This is a part-time, non-benefited position.

General Responsibilities include:

• Greets guests/ prospective families to the School & Admission Office
• Provides administrative support to Admission Office personnel
• Assists in gathering admission materials for admission events
• Acts as an ambassador to the School
• Answers multi-line phone system and routes calls to appropriate person/departments
• Greets all visitors by welcoming and directing them appropriately
• Qualifies visitors using the School’s RAPTOR system
• Orders, receives and maintains office supplies for the Admission Office and provides timely and appropriate documentation to the Business Office
• Assists in processing, scanning, and copying files as necessary
• Maintains reception area and keeps orderly at all times
• Provides a calm demeanor in an ever-changing environment
• Other miscellaneous office/admin/clerical duties as assigned

Successful candidates will possess the following qualifications and competencies:

• High School Diploma
• Excellent communication, interpersonal & organization skills; positive and friendly team player
• Professional experience answering a multi-line phone & directing calls
• Technical competency in Microsoft Office and other technologies
• Highly-proficient in managing Google Suite of calendars, documents & sheets
• Database management experience preferred; ability to coordinate visit schedules from central calendar
• Ability to lift items weighing up to 40lbs. & occasionally organize inventory

Required Competencies:

• Excellent communication skills with the ability to communicate the School’s shared purpose; builds trust among colleagues; is accountable; lives up to commitments.
• Proven cross cultural competency skills demonstrating self awareness, awareness of others and the ability to adopt inclusive perspectives, attitudes and behaviors to drive inclusion and belonging in the ongoing development and maintenance of an inclusive campus community.
• Demonstrates a strong commitment to a servant leadership model focusing on the growth and development of the team to successfully fulfill shared goals.
• Understands the big picture and handles areas of responsibility in a manner consistent with the School’s mission and values. Offers assistance within the office especially during busy times.
• Relates to the Collegiate community including faculty, staff, students, parents and applicants in a cooperative manner.
• Meets deadlines, demonstrates effective use of time and handles multiple assignments simultaneously.
• Understands the need for growth and is receptive to constructive feedback.
• Maintains confidentiality at all times.

It is critical that candidates demonstrate a commitment to the School’s Core Values and Mission

HONOR

Personal integrity and devotion to the truth, which make one trustworthy, forthright, responsible and fair.

LOVE OF LEARNING

A creative spirit that promotes intellectual and personal growth through exploration, inquiry and openness to change.

EXCELLENCE

A sustained commitment to meeting high standards of character, achievement and personal accountability.

RESPECT

Fundamental regard for the dignity and worth of each individual.

COMMUNITY

A commitment to responsive and compassionate citizenship and service on campus, in the local community and in the broader world.

Who we are

Collegiate School is a co-educational, independent day school located in Henrico County, within 20 minutes of downtown Richmond, Virginia, for students in Junior Kindergarten through 12th grade. For more than 100 years, Collegiate has nurtured inquisitive thinkers, responsible citizens, and compassionate leaders. Grounded in the values that have sustained it over the course of more than a century, Collegiate provides its nearly 1,700 students with an engaging academic environment dedicated to preparing them for a globally connected and changing world.

The essence of Collegiate School is the richness of relationships among students, faculty, parents, administrators, and alumni in a dynamic learning community with high personal and academic expectations. This exceptional educational environment enables students to develop their potential for intellectual growth, leadership, and service.

Why Collegiate?

Collegiate School is well-regarded for developing students into citizens who lead, serve and shape the world. We do so with the help of a caring faculty and staff who also have opportunities to lead, serve and shape the world, through the young lives they touch.

Below are just a few examples of some of the great advantages of working at Collegiate:

• Excellent professional development opportunities for faculty and staff
• Collaborative working environment
• A rich employee benefits package (which includes free lunch!)
• Opportunities for growth and leadership
• An environment that fosters creative and innovative instruction

The School is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, gender, pregnancy or related pregnancy condition, childbirth or related medical conditions including lactation, age, religion, national origin, ancestry, sexual orientation, gender identity, disability, veteran or military status, marital status, genetic information, traits historically associated with race, including hair texture, hair type, and protective hairstyles such as braids, locks and twists, or any other status protected by applicable law. Employment decisions at the School are based on merit, qualifications, and skills.