Hughes Resources Office Assistant in Monroe, WI | 934607888

Verified Pay	$16-$17 per hour
Hours	Full-time, Part-time
Location	Monroe, Wisconsin

Job Description

Office Assistant: Monroe, WI

Our client in Monroe, Wisconsin is looking for a hard-working, energetic individual to join their team as their Office Assistant. As the first point of contact for the dental clinic, this position will greet patients warmly, assist with registration, and provide administrative support to ensure efficient operations.

Responsibilities of the Office Assistant:

Patient Registration: Welcome patients to the clinic and assist them with the registration process. Collect and verify patient information accurately and efficiently. Ensure all necessary forms are completed and filed appropriately.
Scheduling: Coordinate appointments for patients, ensuring that scheduling is optimized to maximize clinic efficiency. Communicate appointment details clearly to patients and follow up on appointment confirmations.
Billing and Payments: Process patient payments, including cash, checks, and credit card transactions. Verify insurance information when applicable. Assist patients with billing inquiries and provide guidance on available payment options. Assist with claims management as needed.
Phone and Email Communication: Handle incoming calls and emails professionally and courteously. Provide information to patients regarding clinic services, appointment scheduling, and general inquiries. Direct calls to the appropriate staff members as needed.
Maintaining Records: Maintain accurate patient records and files in compliance with privacy regulations. Ensure that all documentation is organized and up-to-date. Assist with data entry and record-keeping tasks as required.
Office Support: Assist with various administrative tasks to support the smooth operation of the clinic. This may include ordering office supplies, managing inventory, and assisting with light cleaning duties.
Patient Advocacy: Serve as an advocate for patients, helping them navigate the healthcare system and connecting them with resources as needed. Demonstrate empathy and compassion in all interactions with patients.

Office Assistant Requirements and Qualifications:

Bilingual is desired.
High school diploma or equivalent required; additional education or training in office administration or healthcare administration preferred.
Prior experience in a customer service or administrative role, preferably in a healthcare setting.
Strong interpersonal skills with the ability to communicate effectively and empathetically with patients from diverse backgrounds.
Excellent organizational skills and attention to detail.
Proficiency in basic computer skills, including Microsoft Office applications and electronic medical records systems.
Ability to maintain confidentiality and handle sensitive information with discretion.
The ideal candidate will be empathetic, organized, and detail-oriented, with a passion for helping others.

Pay for Office Assistant: $16-$17/hour based on experience.

Office Assistant Benefits:

Medical health insurance.
Direct Deposit.
Paid training.

Type: 1st Shift, Full-time

Schedule: Monday - Thursday from 7:45am-5:00pm.

Apply now!

Hughes Resources is a full-service human resources agency located in Freeport, Dixon, and Rockford, Illinois, and Monroe and Beloit, Wisconsin. We are a growing company that values knowledge, professionalism, and respect! We find valuable placements for employees looking for work and employers looking for staff. Put us to work, finding you work. We offer competitive pay rates and the ability to opt into our health insurance plan. Visit us online to complete an application today.

Office Assistant

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