Warehouse Supervisor

JOIN OUR TEAM

National Fulfillment Services, in Kansas City, MO is seeking a 2nd shift (230 - 11) Warehouse Supervisor to join our growing team!

National Fulfillment Services (NFS) is part of Metro Supply Chain who are a strategic supply chain solutions partner for some of the world’s fastest growing and most recognizable organizations. We advance our customers’ business through innovative, real-world solutions within a culture that supports our communities, protects our environment, and enables our team to thrive. Managing 14 million square feet in 98 sites across North America and Europe with a team of 6,000, it is the largest privately-owned supply chain solutions company based in Canada.

We offer an exceptional benefits package including 3 weeks PTO, 8 paid holidays, Life Insurance and Salary Continuation paid on behalf of the company. With our 401k, you are fully vested in the company match after 6 months of employment and can contribute immediately. We also offer supplemental and elective benefits effective the first of the month after 30 days of employment (med/den/vis, Supplemental Life, AD&D, Accident, Critical Illness, Hospital Indemnity and more).

RESPONSIBILITIES

• Schedule the labor requirements for the shift to ensure production goals are met within the budgeted cost structure.
• Complete shift briefings to ensure the effective communication of relevant information to all employees.
• Hold Team Leaders accountable for ensuring proper picking and packing procedures are followed and that all production meets or exceeds Client’s quality standards.
• Monitor, analyze and report daily/weekly departmental performance through effective KPI tracking and data collection for respective shift.
• Approve all labor hours in adherence with company policies, maintaining accurate record keeping ensuring proper payment of employees for the shift and cost allocation to customer accounts.
• Provide daily feedback to employees through coaching and administer performance appraisals. Handle all disciplinary situations appropriately and in a timely manner with appropriate supporting documentation.
• Maintain a clean and safe work environment.
• Fulfill the duties of a supervisor under the Occupational Health and Safety Act including; safety, violence, and harassment laws.
• Assumes additional related responsibilities as required.

EDUCATION

EXPERIENCE

Five (5) years Distribution or Warehousing experience (3PL experience would be an asset)

At least two (2) years supervisory experience, preferably in a 3PL Operations role