Warehouse Clerk

Job Description:

Preparing orders for shipments including all pertinent paperwork and scheduling involved, as well as, picking, staging, and loading of the materials. This position plays an integral role in warehouse organization, sanitation, and inventory management. This position is also expected to be a back-up for the receiving clerk when needed. The Company may, from time to time, change the nature of the employee’s job responsibility.

Job Responsibilities:

• Allocates specific lots on sales orders in manufacturing system that are being shipped out (making sure the lot numbers match); shipping oldest material first
• Prints picking tickets with verified lot numbers in order for product to be pulled
• Prepares shipping tickets, bill of ladings, and print labels
• Places all labels to pallets and verify all data on labels are accurate
• Work with Logistics Coordinator to schedules pickup or shipment of orders per customer instructions, abiding by specified freight terms & appointment times
• Verifies all shipments are in line with customers’ orders in order to guarantee customer satisfaction
• Notifies facility management of unfulfilled scheduled shipments
• Takes pictures of product before loading for shipment
• Loads and unload trucks as needed (forklift operation); possess knowledge on proper load positioning
• Obtains freight quotes as needed
• Scans and saves all shipping packets on the network/SharePoint in an organized fashion
• Works with Logistics Coordinator to prepare international commercial invoices, NAFTA, and other documents required for shipment possessing knowledge of incoterms & harmonized tariff codes
• Being responsive to corporate reporting needs and maintain a team player attitude
• Studies and standardizes procedures to improve efficiency
• Cross-train on Receiving Clerk duties
• Assists with cycle counts
• Other duties as require
• Assists with related special projects, as needed

Duties and Day-to-Day Responsibilities, but not limited to the following:

• Coordination of activities in verifying and keeping records of incoming and outgoing material
• Forklift operation
• Validate all data entry in the manufacturing system is accurate
• Preparation of items for shipment
• General housekeeping duties
• Scheduling daily shipments
• Monitoring and recording daily temperature and humidity levels in raw and finished goods material warehouses
• Monitor maintenance and upkeep of warehouse assigned forklift
• Wrapping and storage of finished goods materials
• Organization and storage of raw materials

Minimum Training, Education, and Experience Requirements:

• Education level: High School Diploma or GED
• Experience level: At least 1-2 years forklift operation
• Required Training and/or Certifications: Forklift certification is required
• Knowledge/Skills/Abilities:
  • Must be competent in Microsoft Suite
  • Must be able to multi-task
  • Must be able to work in both an office setting and warehouse
  • Must work well with others and possess exceptional communication skills

Key Metrics:

Held accountable to the following metrics (not all inclusive) as it relates to the operational area assigned.  Additional metrics may be assigned

• OTIF deliveries
• Percentage of shipping packets scanned on time
• Percentage of product returns forms turned in on time
• Percentage of damaged raw material forms turned in on time
• Response time to emails
• Response time to customer order delays after shipment
• Overtime
• Expense Reduction
• Lost time injuries

Behavior Competencies:

To perform the job successfully, the individual must demonstrate the following competencies:

Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in-group problem solving situations; Uses reason even when dealing with emotional topics.

Technical Skills - Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.

Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Sets goals and objectives; Organizes or schedules other people and their tasks.

Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.

Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.

Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Looks for and takes advantage of opportunities; Asks for and offers help when needed.

Work Environment:    

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job:

• Manufacturing environment.
• Standing for long periods of time.
• Job responsibilities can require working variable hours and some weekends.
• Ability to perform in a fast-paced operation that can run 24/7.
• May be required to work in other departments.